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Cabin

Sugar Hollow - Pet-friendly & Hot Tub

Photo gallery for Sugar Hollow - Pet-friendly & Hot Tub

Outdoor spa tub
Living area
Terrace/patio
Interior
Exterior

Reviews

9.0 out of 10
Wonderful
2 bedrooms2 bathroomsSleeps 6

Popular amenities

  • Spa pool on site
  • Onsite parking available
  • Pet-friendly
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View map
Gatlinburg, TN
  • Place, Traffic Light #2A
    ‪2 min drive‬
  • Place, Anakeesta
    ‪5 min drive‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

entry level

1 King Bed

second floor

1 King Bed

2 bathrooms

bedroom 1's bathroom

Bathtub or shower · Toilet

second floor

Bathtub or shower · Toilet

Spaces

Deck or patio
Kitchen
Separate dining area
Dining area

About this property

Sugar Hollow - Pet-friendly & Hot Tub

Slip away to Sugar Hollow, a cozy and pet-friendly 2-bedroom, 2-bathroom cabin for 6 just a few miles from downtown Gatlinburg. Easily drive to Ober Gatlinburg, the Great Smoky Mountains National Park, or Ripley's Aquarium of the Smokies before grabbing a bite of BBQ or shopping at The Village. Then come back to Sugar Hollow to relax and spend time with family and friends.

Curl up on the sofa in front of the stone fireplace and flip on the flatscreen TV to watch movies or shows. The large windows frame wooded views, and there is a fully equipped kitchen for easy meals and snacks in the cabin. When you want to play, enjoy chess/checkers and the 60-game arcade! Or you can unwind and surf the web via the Wi-Fi, soak in the hot tub on the deck, and just enjoy the fresh air and the trees.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 18
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

Pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 2192271vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Gatlinburg

Located in Gatlinburg, this cabin is in the mountains. Island at Pigeon Forge and Old Mill are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Anakeesta and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Gatlinburg Space Needle are not to be missed.
View more Cabin rentals in GatlinburgOpens in a new window
Map
Gatlinburg, TN

What's nearby

  • Traffic Light #2B - 19 min walk - 1.7 km
  • Traffic Light #2A - 2 min drive - 2.0 km
  • Cupids Chapel of Love - 3 min drive - 3.0 km
  • Morning Mist Village - 5 min drive - 4.6 km
  • Chapel in the Glen - 6 min drive - 5.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 71 min drive

Restaurants

  • ‪Southern Comfort - Westgate Resort - ‬8 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Three Jimmy's Good Time Eatery - ‬5 min drive
  • ‪Chesapeake's Seafood And Raw Bar - ‬6 min drive
  • ‪Little House of Pancakes - ‬4 min drive

Frequently asked questions

Is Sugar Hollow - Pet-friendly & Hot Tub pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Sugar Hollow - Pet-friendly & Hot Tub?

On-site parking is available at the property.

What time is check-in at Sugar Hollow - Pet-friendly & Hot Tub?

Check-in begins at 4:00 PM.

What time is check-out at Sugar Hollow - Pet-friendly & Hot Tub?

Checkout is at 10:00 AM.

Where is Sugar Hollow - Pet-friendly & Hot Tub located?

Situated in the mountains, this cabin is within 3 miles (5 km) of Chapel at Honeymoon Hills, Anakeesta and Ripley's Aquarium of the Smokies. Morning Mist Village and Traffic Light #3 are also within 3 miles (5 km).

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 36 reviews
Rating 8 - Good. 4 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.0/10

Cleanliness

9.6/10

Check-in

9.0/10

Communication

9.8/10

Location

9.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Kelly T.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Plenty of space. Exactly how described. We weren't in the cabin much. There were 3 other cabins close by but it was very secluded and private.
Stayed 3 nights in Apr 2026
Response from VrboOwner on 21 April 2026
Thank you for the five-star review! Glad the cabin had plenty of space and was exactly as described. Happy it felt secluded and private even with other cabins nearby. It was a pleasure hosting you — we’d love to welcome you back.
Verified

10/10 Excellent

Emily P.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This was great cabin! We saw bears and it was clean and comfy! Definitely recommend! We will be staying here again!
Stayed 3 nights in Oct 2025
Response from VrboOwner on 12 December 2025
It means so much to hear that you had such a wonderful stay and even got to enjoy the excitement of seeing bears right from the cabin. We truly appreciate you sharing how clean and comfy everything felt, and it’s great to know the space made your getaway genuinely enjoyable. Knowing that you’d confidently recommend the cabin and plan to return really encourages us to keep delivering the kind of stays that feel special. We hope to have you back soon thank you
Verified

6/10 Okay

Becky S.

Liked: Check-in, communication, location

Awesome stay

The stay was overall really good. Minor issues with stove and house but overall it was awesome!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Darron B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Mountain Getaway

Perfect cabin for a family trip. Clean, safe, and close to downtown Gatlinburg. We would definitely stay here again.
Stayed 3 nights in Apr 2021
Response from VrboOwner on 13 May 2021
Thank you for your review, Darron! We appreciate your review and would love to host you again in the future for another great cabin stay in the Smokies!
Verified

10/10 Excellent

Justin S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Short stay, but worth it!

First time in Gatlinburg, and would definitely come back! Awesome stay at this cabin. Has all the amenities. Great location close to town, trailheads, restaurants, and shops, even a grocery store just a couple miles away, which was so convenient. Very nice place to relax and get away from it all!
Stayed 4 nights in Apr 2021
Response from VrboOwner on 18 May 2021
Justin, we're so glad your stay at Sugar Hollow was enjoyable! We can't wait to host you again in the future!
Verified

8/10 Good

David E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

2021 vaca

Good quiet location conveniently located to all the activities we enjoyed.
Stayed 5 nights in Jul 2021
Response from VrboOwner on 1 September 2021
David, we're pleased to hear that you enjoyed your time at Sugar Hollow and its convenient location! Thank you for sharing your experience with us, and we look forward to hosting your next visit to the Smokies!
Verified

10/10 Excellent

Renée D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bigger than I expected! (:

Cabin was clean and much bigger than I anticipated!
Stayed 3 nights in Jun 2024
Response from VrboOwner on 3 August 2024
We're so glad you found the cabin clean and spacious! It's wonderful to hear that it exceeded your expectations. We hope to welcome you back for another fantastic stay soon.
Verified

6/10 Okay

Marlis P.

Liked: Check-in
Disliked: Listing accuracy

Smokey Mountains

The rental smelled very musty immediately upon entering.
Stayed 6 nights in Jun 2024
Response from VrboOwner on 23 September 2024
We're so sorry to hear that your experience wasn’t what you expected. We understand how important it is for guests to feel comfortable upon arrival. This is something we’ll address right away with our cleaning team to prevent this from happening in the future. Thank you for sharing your feedback, as it helps us improve. We hope you’ll consider staying with us again so we can provide a better experience.
Verified

10/10 Excellent

Lisa H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very nice experience

Very enjoyable. No issues. Highly recommend.
Stayed 3 nights in Apr 2023
Response from VrboOwner on 5 June 2023
Lisa, thank you for your review of Sugar Hollow! We are glad to hear that you had an enjoyable stay, and we would love to host you again in the near future!
Verified

10/10 Excellent

Shannon W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bears

Property was great. Could not use hot tub since there was alot of bears. One got in my car the first night and the second night one just walked on porch walkway and a
Stayed 3 nights in Sep 2024
Response from VrboOwner on 20 October 2024
We’re so glad you enjoyed the property overall! It’s unfortunate the bears made using the hot tub a challenge. We truly appreciate you sharing your experience and are grateful for your understanding. We’ll keep this in mind to help future guests.
Verified

10/10 Excellent

Jessica Marie W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cozy and Accommodating

Definitely won’t be disappointed with this cabin. The set up was very nice along with location. At one point the drive is a little steep but to be expected for being in the mountains. Nothing that all wheel drive didn’t take care of. The check in and out was very easy. There was plenty of entertainment in the cabin Wi-Fi, cable, board games, and an arcade game that you don’t realize how much better you were as a child until you try it as an adult lol. And best of all it has a secluded hot tub. You can’t go wrong here.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Amber H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

34 years around the sun

We stayed here for my 34th birthday. We wanted something close to town with all the amenities. This place was perfect! Beautiful location, hot tub was amazing, and it was quiet. It took us around 5-10 minutes to get to Gatlinburg depending on the traffic and there is a Food City grocery store not too far away. Only downside is our GPS did not take us all the way to the cabin. Very close but not quite. Use the directions sent to you and make sure you locate the cabin on the satellite image before going.
Stayed 4 nights in Dec 2021
Response from VrboOwner on 29 December 2021
Happy belated Birthday, Amber!! We're delighted to hear Sugar Hollow was the perfect fit for you on your special day. We're so glad you were able to enjoy relaxing in the hot tub, your cabin's convenient location to town, and everything else your home away from home has to offer. We are grateful for your review, and we appreciate your honest feedback. Thank you so much for taking the time to share your experience with us, and we would love to host you again in the future!
Verified

10/10 Excellent

Paula K.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Beautiful place

Very clean and no odors. Beds very comfortable; upstairs bedsheets did not fit bed. Could not turn on fireplace; texted property manager, but never received a reply. Bathroom towels plentiful, but scratchy. Able to find cabin via Apple Maps. You do need to bring shampoo and various soaps; dishwasher and washer. No kitchen towels provided. And you need to bring extra t.p. If you enjoy driving mountain roads, you will like this cabin.
Stayed 4 nights in Mar 2022
Response from VrboOwner on 19 May 2022
Thank you so much for your honest feedback, Paula! We're so glad you had a wonderful time at this beautiful property, enjoying the many things it offers. We hate that you experienced any troubles during your stay, and we will be sure to share your concerns with the appropriate departments for immediate review. We appreciate your review and hope to serve you again in the future!
Verified

2/10 Terrible

Ashley L.

Liked: Location
Disliked: Check-in, communication

Poor Communication and Outdated- Hot tub didn’t work

When we arrived at the property at 4 o’clock to check in the property manager has still not sent us the code for entry… We called the property and left voicemails that we’re not returned, and finally had to get in touch with Vrbo. They were able to get in touch with them, and we finally got our code at 5 o’clock while we had been waiting at the property. Checked in just to find out that the hot tub did not work and upon communicating with the property manager, they gave us instructions on how to fix, but did not offer to come fix at all. We did not have a hot tub for the entire trip so it was a complete waste. I would definitely rethink booking this property as they did not offer any concessions on price due to a not working hot tub. The trim on the doors was falling off in the downstairs bedroom and all of the doors were off of the track. Will not be booking this again unless the property manager contact us with some kind of reimbursement.
Stayed 2 nights in May 2023
Response from VrboOwner on 15 July 2023
Ashley, thank you for your review. We completely understand how frustrating it must have been to have issues with your key code not working, as well as the hot tub being inoperable. We appreciate you reaching out to us as soon as possible to make us aware of these issues, and we did advise you on some troubleshooting options and instructed you that if these did not work, give us a callback and we would send someone out there. Ultimately, we were under the impression that the provided troubleshooting steps resolved the issues as we didn't hear back from you. We are truly sorry that you went your entire stay without a hot tub, and unfortunately, we are unable to assist with compensation at this time. We do hope you and your guests are able to revisit the Smokies in the near future, regardless of where you may stay.
Verified

4/10 Poor

Linda L.

Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy

Needs Updating

This property is old. And dark. In no way does it resemble the photo on VRBO of the living room. Even when sunny outside, the interior is dark. There were a lot of problems from the get go: 1. Couldn't get the TV's to work. A note on each TV specifically says not to touch the wires or you will get fined. So had to wait until Monday to get serviceman out to fix one, which had HDMI cable in wrong port (which I could have fixed). The main room TV is terrible. When I managed to get it to turn on, it would flip off repeatedly. It would say NO SIGNAL. The upstairs loft TV also had problems and when on, the noise from that TV tended to drown out the downstairs TV. 2. Sink in downstairs bathroom dripped. Kitchen faucet also dripped and even once fixed, there is leaking around the base of faucet (probably needs spring and washer replaced). 3. Toaster: Button fell off on left side. Right side burned my pop tart on one side. The serviceman was supposed to bring out a new toaster, but never did. 4. Fridge: No shelves positioned to allow upright milk container. So we put it on it's side whereupon it leaked all over the shelf. The door of fridge is missing a bar across the lower end, limiting space. 5. The patio doors have no screens so you can't get a nice breeze with the door open. 6. The closet door is difficult to close in lower BR- track seems messed up. 7. Hot tub: Had to reboot it after loss of power one day. Which managed to do. But it is really hard to get into since there is a shelf at the same place where the steps are. 8. There is a worn/torn place on the couch in living room- top left back. 9. There was a gap in the floor in the dining room where the linoleum had separated. There is also buckling in the floor near the front door. Floors creak everywhere. 10. The bed in lower BR is extremely hard. I slept on couch part of the time. On the plus side, there are sufficient dishes, although it would be nice to have glasses down where I could reach them. You get one kitchen towel and a washcloth and oven mitts. You get one paper towel roll, one dishwasher tablet/packet. One roll of toilet paper per bathroom. There were several games in the living room for kids plus an arcade game and checkers. We had a bear cross in back and over to the trash cans in front, which was fun to watch. The location is at the end of a road up high in the mountains. No view except of trees.
Stayed 6 nights in Sep 2022
Response from VrboOwner on 8 November 2022
Linda, we're so sorry to hear about your disappointing experience, and we completely understand how upsetting the inconveniences you faced must have been. TVs not functioning properly, a city-wide power outage knocking out the power in your hot tub, inadequate space in the fridge, broken appliances, uncomfortable bedding, and more must have been so frustrating. This is nowhere near our standard vacation experience, and we sincerely apologize for all the trouble this ordeal caused. We appreciate you sharing your concerns with us and allowing us the opportunity to address these matters. While we're glad we were able to send maintenance out promptly to rectify the reported concerns, it doesn't take away from the fact that you shouldn't have to deal with this during what is supposed to be a relaxing vacation. Though we were unaware of the other issues you were experiencing, we are thankful you brought them to our attention. We have shared your additional feedback with the appropriate departments for further review of the property. Rest assured, our team is diligently working to ensure that all the problems mentioned are addressed to prevent this from happening again. We regret knowing your stay did not meet your expectations, and we cannot apologize enough for your poor cabin experience. We would love the opportunity to host a more comfortable stay for you in the future, as this is not the getaway we wanted you to have.
Verified

10/10 Excellent

Tim L.

Liked: Cleanliness, communication, location, listing accuracy

Lovette

Fine
Stayed 3 nights in Dec 2023
Response from VrboOwner on 12 February 2024
Thank you for your review and 5-star rating of Sugar Hollow, Tim! We would love to have you back in the near future for another enjoyable Smoky Mountains vacation!
Verified

10/10 Excellent

Kristen C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Just what we needed!

We loved our cabin and the location. My three year old called it her "mountain house." We'll be back!
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Jeffrey T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Private mountain cabin

This private mountain cabin was everything that we had expected, great location, easy access to downtown Gatlinburg. Plenty of room. Would definitely book it again
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Ben K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Private but minutes from town

Great spot in a private location, but only 10 minutes from town. The house is spacious and well decorated with a great outdoors area where we saw a couple of bears from a distance. Rooms are huge and the beds are comfortable. I didn’t notice in the listing, but there is a pull-out couch upstairs that the kids slept on. They loved the arcade game! Providing coffee filters would be nice. Also, the TV wasn’t completely hooked up and ready for DVDs to be used, but due to a note threatening extra fees for messing with electronics we didn’t want to fix it. Those are really my only suggestions.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Tina W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Get-a-Way

The cabin and location is beautiful. We enjoyed relaxing in the hot tub after long days of site seeing and entertainment. The wooded area in back added to the Cabin’s charm. We will be back again….. hopefully soon!! Tina & Terry
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Joey M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spring break getaway

We love this property and will for sure book it again. The location was great- in the mountains/ woods, but very close to town! The property could use a little updating, but overall we loved it.
Stayed 4 nights in Mar 2022
Response from VrboOwner on 22 May 2022
Thank you for your honest review, Joey! We're so glad you had a great time, and you were able to enjoy this property's convenient location and all it has to offer. We appreciate you sharing your experience with us, and we would love to serve you again in the future!
Verified

10/10 Excellent

Maryl P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location...

We had a great time in this cabin! Felt at home!! The location was perfect!
Stayed 4 nights in Mar 2022
Response from VrboOwner on 12 May 2022
We're delighted to know you felt right at home during your stay, Maryl, and you enjoyed your cabin's perfect location! We're so glad you had a great time, and we hope to host you again in the future!
Verified

8/10 Good

Barry J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Sugar Hollow

We enjoyed our stay at Sugar Hollow. The location to downtown was great. The cabin was very clean, we would stay there again.
Stayed 4 nights in Feb 2022
Response from VrboOwner on 17 February 2022
We're happy to hear you enjoyed your stay with us, Barry, and you were pleased with your cabin's convenient location to downtown and its sparkling clean interior! Thank you so much for your review, and we hope to host another enjoyable stay for you in the future!
Verified

10/10 Excellent

Audrey S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Gorgeous location

It was a wonderful stay and we all thoroughly enjoyed the whole vacation. I'm very grateful for the YouTube link on how to get to the cabin that I was able to download. Definitely a huge help since we got in after dark and it was hard to see. The cabin was nice and cozy. The only thing I'd add would be that the towels are very thin and there were no filters for the coffee maker. We were able to get filters from the local grocery store but that seemed like a weird thing not to provide.
Stayed 5 nights in Oct 2021
Response from VrboOwner on 15 November 2021
We appreciate your honest feedback, Audrey, and we're pleased to hear that you had a wonderful time overall! Thank you so much for taking the time to share your experience with us, and we hope to host you again in the future for another enjoyable stay!
Verified

10/10 Excellent

Gina M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Absolutely wonderful!!

The cabin was clean and absolutely adorable. We loved hanging out in the hot tub. Loved the location. It was out in nature but still very close to Gatlinburg. ❤️❤️❤️
Stayed 2 nights in Sep 2021
Response from VrboOwner on 29 September 2021
We're thrilled that you enjoyed the location, relaxing in the hot tub, and your time spent at Sugar Hollow, Gina! We truly appreciate your feedback and are so glad that you had a great time. Thank you for sharing your experience with us, and we look forward to hosting you again in the future!

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