We were given unit 7 but when we arrived at night at the location, the numberings were very confusing. We saw two units marked as 1 and me, my wife and 4 small kids spent almost half an hour searching for the unit. When we finally called the emergency line, we got in touch with the owners who tried to guide us but that went no where. They finally decided to drive over to the property and while they were on their way , me and my wife noticed that one of the units marked as a 1 had a slightly different angle. We tried the key and it unlocked. So the gist of it is that the number depicted on the unit as a 7 never looked like that, it appeared as 1 and this caused a lot of confusion for us. When they finally appeared, the lady was polite but the gentleman (maybe her husband) was extremely rude with us. I tried to explain to him the number did not appear like a 7 and he neither acknowledged the bad design nor apologized for the inconvenience (even the lady didn't apologize). The man kept saying its a 7 in a rude tone in front of my wife and kids, and didn't listen to anything I had to say. The lady sensed the person's rudeness and immediately asked him to calm down and they went away. This is terrible customer experience. Other than that, the the property was in great shape, clean and the checkout was smooth, since we dealt directly with the management.If these are the owners of the property they need to do a better job in dealing with renters and use correct markings.