2/10 Terrible
Bracha Nechama B.
13 March 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Beware!
We actually stayed only 1 hour in the apartment, enough time to find other lodgings. Here's why: The lobby was under construction, wires hanging down from the unpainted ceiling. It took nearly 10 minutes to find the apartment, following an endless walk through dimly lit, empty corridors. Once inside, we noted the dirty carpet, stained wall, torn sofa, and general dinginess of the place. While it's true that there were a few restaurants a five minute walk from the building, it actually faced another building that was boarded up. Down the block, it looked like a drug deal was in progress. We called Pelican to complain about the misleading description of the apartment and ask for at least some refund, as we were not going to stay even one night. This has been "under consideration" since our return home. Several calls to Pelican have yielded only "We'll get back to you," but they never do. Instead, They unfairly reviewed Us. (We have not been given access to this review and wonder what it could have been based on since we left shortly after our arrival.) We've basically given up and taken the loss of our multi-thousand dollar payment.
Bracha Nechama B.
Stayed 7 nights in Feb 2024
