2/10 Terrible
Mike W.
26 December 2024
Major let-down
To start, this was listed as "entire home" but it was not. There were people living in the basement level who made our stay very uncomfortable. Beyond that, there was trash in trash cans, inside and outside, blood on the bottom of a toilet seat, and no dishwasher soap or dish towels. I'm not one to leave poor reviews, and we have stayed in some 5-star places, but this experience was not one. Communication with the hostess was great, no doubt. However, when I pointed out the falseness of the listing being "entire home," I did not even get an apology or any acknowledgement of that very misleading detail. With that said, she did refund a small amount of our expense, but only because we left one day sooner than we had planned. Not how I would have chosen to spend our time away at Christmas. I do intend to pursue further refund or credit through VRBO. Had the listing been clear that it was a multi-family house with permanent tenants downstairs, we would not have booked. First bad experience using this platform for travel arrangements.
Mike W.
Stayed 3 nights in Dec 2024