I wish I could include the pictures and video that I took because words will not do our stay justice but I will certainly try:
• The smell of Febreze was so overwhelming that I started to feel ill. To put it into perspective, I spent 3 full days in and out of the apartment and my jacket smelled like Febreze almost 10 days after I returned home.
• The pillows did not have any pillow protectors underneath the pillow case and they were stained a yellow-ish brown color.
• There were multiple stains on both of the duvet covers.
• Underneath the flat sheet of the bed, we found several different kinds of human hair. Some that looked very similar to pubic hair.
• The accent pillows, on the side bench, were covered in mold.
• There were dead insects in most of the lighting covers on the ceiling.
• The walls had fingerprints, wear and tear, and crayon/pencil marks everywhere.
• There were multiple water marks on the ceiling throughout the entire apartment. Some of them appeared to have mold growing on them; especially in the bathroom.
• The bathtub was not in working condition because the hot water handle was missing. We found it in the bathroom closet. It seemed to have cracked completely off.
• There was a suspicious hole in the shower-next to the hot and cold handle.
• Depending on the time of day, the shower did not have hot water, it was room temperature at best.
I reached out to “management” and still have not received any response. Our stay was on 12/2-12/5 of 2023.