A few disappointments. Backyard play area and seating was filthy. Brand new cushions for backyard seating was in unopened delivery box on back porch. We were told by Cody they were there. It is not our job to open these and place them out back. He was there. He should of. He stopped by the first night. However, being busy unpacking, a lot of these issues weren't discovered till much later. No hose to hose off out back. Covered with bugs and dirt. Door handle on playhouse on slide had long protruding metal on other side. not safe for 5 year old granddaughter to play up there.Upon arrival, I was told Cuba painting BR couldn't be used because previous guests broke bed frame. Another BR had Nothing on window for privacy.The BR my Daughter, her husband, and my granddaughter used had a very bright spotlight shining in BR from the outside.We understand it is for security. But, it was positioned toward the inside instead of outside of house. Only blinds in bedrooms, except for 1 BR that had nothing on window at all. Cheap curtains would of helped with room darkening. Close to lots of things to do for families. Loads of things for kids to do inside of place.Great offstreet parking for several cars. Great A/C.Great supply of bath towels, dishes, silverware, and utensils.Paid a lot of money and 2 BRs were basically unuseable. ! w/out window covering and 1 with broken bedframe. I feel I should be offered some sort of refund.