4/10 Poor
katie p.
14 February 2024
Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
Fell Short of Expectations
This past weekend, my friends and I stayed at this house.
Our stay was unsafe and distracted from the condition of the rental property. I have reached out to the operator twice and they are uncooperative in making the concerns right on our end. The property was in a state of disrepair that significantly detracted from our experience and did not meet the standards advertised on the Vrbo listing.
Safety Hazards:
*Collapsing ceiling in the windowless bedroom.
*Faulty door handle in the downstairs master bedroom, causing people to get trapped.
*Exposed pipe due to a shower faucet protruding from the wall.
*Warped floors in the kitchen and downstairs hallways.
*Falling artwork in the hallway due to improper hanging.
*Collapsing ceiling above the fridge.
*Non-functioning and flooded dishwasher with an unpleasant odor.
*Door not closing in the downstairs bedroom on the right.
Missing Amenities:
*Basic kitchen supplies like a can opener and wine bottle opener were absent.
*Insufficient number of trash bags for the size of the house.
*Burnt-out lights in the kitchen island.
Additional Problems:
*Mismatched light bulbs and poorly done paint touch
*Upstairs hallway ceiling had slapped plaster on the ceiling and exposed insulation.
*Broken piece in the dining room blinds.
*Difficulty opening the back bedroom closet door due to a dislodged track.
We contacted the operator about the flooded dishwasher but there was a lack of empathy and offered no solution until after check out.
katie p.
Stayed 2 nights in Feb 2024
