Quiet cabin close to everything, yet in the middle of nowhere<br>

Thank you Paul!

Thank you for the feedback. There was definitely no mold on the shower curtains and extremely u likely plastic curtains would mold since I was there last and a professional cleaning company cleaning the home, however they have been instructed to change the shower curtain to one with a pattern to better hide inevitable water spots. Change toilet seats. I also want to assure you the towels were washed. We did add more towels but the cleaning company did wash them. The toilet paper is a preference I suppose, it is the same product the cleaning company uses in dozens of rentals in the area. This is second home we typically use paper products for eating. I have instructed the cleaning company to purchase more plates and bowls to better accommodate guests. The front step is admittedly a big one, however the last owner was in his 70’s and managed it as well as it passed the homeowners inspection but we have the maintenance guy coming out to address it with maybe an additional step or rail. I will update the VRBO site to remind clients the UP is beautiful because it’s natural, so cell coverage can be spotty until you can connect to wifi and there will definitely be mosquitoes. Thanks again.

After reviewing initial complaint, security camera showed guest arrived in the evening and the children, I assume, were seen outside complaining of the heat outside. Nest thermostat showed the closed up home at 76 degrees. Guest went inside to use internet to find a place with AC After 20 minutes, finding a new place using the WiFi as she admits in her initial complaint, they left. A few hours later she messaged me in VRBO app and asked for full refund as they found another place to stay. Immediately she had also sent complaint to VRBO with blurry pictures of one screen of 12 in home. The single screen pic has what appeared to be a hole from I’m guessing a guests dog. She also stated there was not enough fans to cool the home. The temp now was in the 60’s. There was a fan per room and a portable AC unit for the dining/dining area. This does not fit all prior feedback, however I messaged the cleaning company and they said they would go to the home immediately to clean or service to their satisfaction. The complaint of cabinets missing bottoms is new and comical. I responded immediately when they messaged me but it was after they arrived at their new destination. There is no way to block someone on the VRBO messenger. Liar. It appears they booked a cheap place that was available with no AC then after the cancellation period (with is liberal) and seeing the outside temp in the 80’s booked another place with AC and began to rant, lie and threaten to get a refund.