This was a deeply concerning and unacceptable experience.From the moment we arrived, there was a strong, persistent mold odor throughout the home, along with visible mold on surfaces like door frames. A dehumidifier was running constantly—clear signs of an ongoing issue.Our trust was immediately lost when the listing did not match the reality of the home. What was advertised was not what we walked into.This is not about minor cleanliness—this is a serious health concern. The air quality was poor and the home did not feel safe to occupy.Even more troubling, a prior guest had reported mold issues months earlier, yet the problem was clearly not resolved. That suggests the owner and/or management knowingly continued renting the property in this condition.The management company, Opulent Autonomy, offered a refund—but only if we agreed not to leave a negative review. That alone speaks volumes.To their credit, VRBO stepped in, recognized the severity of the situation, and issued a full refund, which we appreciate.That said, a refund does not fix the underlying issue. Until this property is properly remediated and verified safe, future guests should proceed with extreme caution.Health and safety should never be optional.