Quiet North Pole Stay near Santa and FAI with Arctic Spa

Thank you so much for your kind review. ❤️ We truly loved having you stay with us, and you were such wonderful guests that by the end it honestly felt more like having friends or family visiting than having guests in our home. We’re especially touched by the beautiful cookbook you left for us, including the recipe from grandma. What a thoughtful and personal gift — we will treasure it. And your wonderful messages in our guestbook mean just as much to us and will always remind us of your visit. We’re sorry that sharing the home with the owner came as a surprise during your stay. Our home is an owner-occupied homestay, and we’re always happy when our guests feel comfortable enough to enjoy it as their own while still having their privacy. It was truly a pleasure having you here, and we would absolutely love to welcome you back to North Pole anytime. You’ll always have a warm welcome at The Red Door Residence. ❤️ Safe travels and hopefully until next time!

Thank you so much for allowing us to be your hosts. Hope all is well. You are always welcome here in North Pole :-) Richard & Patricia

Thank you for your feedback. We would like to clarify this for future guests. The Red Door Residence is explicitly described in our listing and in our “About Us” section as an owner-occupied homestay, not an entire-home rental. Guests book private guest bedrooms and a private guest bathroom within our home; the common areas are shared when hosts are present. We host only one traveling party at a time. We are therefore sorry that this accommodation format did not meet your expectations, although it is clearly disclosed before booking. We were however under the impression that the two of you were quiet comfortable during your stay with us. We would also like to clarify that the statement that three people were living at the property during your stay does not reflect the actual circumstances. Patricia was not at the property when you arrived and only came a couple of days later for a brief visit to take care of business matters. We appreciate your feedback and hope this clarification helps future guests determine whether an owner-occupied homestay is the right type of accommodation for them. We are also sorry to find that the type of listing - which we are not able to influence - is misleading customers and causes us to be down-rated.

Thank you so much for your kind words. It was truly our pleasure to welcome you to The Red Door Residence and to help make your time in North Pole and Fairbanks as comfortable and enjoyable as possible. We are especially happy that you felt at home with us. We loved having you here and hope your Alaska memories will stay with you for a long time. You will always be welcome back! ❤️ Richard, Patricia & Raphael

Our listing is for private bedrooms in a shared home, not for exclusive use of the entire property This information is clearly stated in the listing description, and we encourage all guests to review the details before booking to ensure the accommodation is the right fit for their needs. Kathy booked for two guests but later requested that a third person stay in the home. We offered an additional private room for a small extra charge, but the third guest ultimately stayed in the living-room. During the stay, there was also extensive use of the washing machine for a large amount of laundry. We are sorry to hear that the stay did not meet expectations. .We strive to provide a welcoming experience for all of our guests. We appreciate all feedback and will continue to do our best to provide a comfortable stay for our guests.