Twin View Log Home near trout streams with catwalk loft and A/C

Hi Craig, thank you for staying with us! We are so glad you had a great time! We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!

Hi Sruthi, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

Hi, Joanne. Thank you for providing us with this valuable feedback. We are so glad that you had a wonderful time at our beautiful home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.

Hi, Ken, thank you for your review. We appreciate your compliments on the location. We will make sure to address the issue with the leaking toilet tank. We hope to have the opportunity to better impress you in the future!

Wow... we too are certainly regretful that this guests choice in homes was not to their liking. In reviewing records Mr. H chose this property without any assistance or questioning of us regarding, and and that this 'pet friendly' booking was made within 48 hours of arrival on a nearly sold out Holiday Weekend. Again, it is regretful the cabin did not suit the desires and exceptions of this guest, however we believe the review to be a tad harsh toward the property & management while perhaps being more reflective of the guests un-assisted choice. Please always feel free to contact us with any questions or concerns that you may have in regards to your choice of vacation home so in order that we answer them before your arrival for your assured comfort and not after departure with mutual displeasure as seen here. Mr. Houlihan, please call us next time so we can better assist you, and perhaps with more than 48 hrs notice, so the choice of pet friendly homes to choose from might better suit your liking. Sincerely, Cort Roussel, Owner-Manager, Franconia Notch Vacations.

William, we appreciate you taking the time to share your feedback. We apologize if the condition of the home did not meet your expectations for ideal comfort and appeal. Your comments regarding the toilet tank, cobwebs, and rug have been brought to the immediate attention of our housekeeping and maintenance teams for thorough inspection and resolution. Thank you again for this valuable information as we always welcome the opportunity to improve. We hope to have another chance to impress you on a future stay!

Thank you for sharing your feedback! We’re glad you enjoyed the location and proximity to the hiking areas. We appreciate your thoughtful notes on ways to enhance the stay, from window screens and curtains to kitchen and trash items. Our team will review these suggestions to help make the home even more comfortable for future guests. We also apologize for any missed cleaning and will continue working with our housekeeping team to ensure every home meets our high standards.