2/10 Terrible
Hannah T.
21 April 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
I wish I could give this place 0 stars
After months of planning our dream Italian vacation, we were extremely disappointed upon our arrival.
The quality and cleanliness levels were not at the levels you would strive for the cost of this property.
While the listing stated three functioning bathrooms, two of them had outstanding issues. The first bathroom in the entryway flooded with each shower and the water damage on the door indicating this is an ongoing issue. Also, the door to the bathroom was difficult to open and shut with scrapes on flooring because of this. The second bathroom had the same door issue and the shower door was off the tracks and the shower was non-functional.
The garden patio door was broken and made us feel extremely unsafe during our stay.
Lastly, the bedding felt unsanitary with pillows missing pillowcases and cheap sheets that ripped upon making bed.
Overall, we are extremely disappointed with our experience. The quality of the property did not match the listing description nor did the price of the accomodations.
It is surprising that this listing continues to be available as advertised and skeptical about the management company’s standard.
I would highly recommend not booking this property.
Hannah T.
Stayed 4 nights in Apr 2024