6/10 Okay
Rachel S.
10 January 2024
Liked: Check-in, communication, location
Great location but house needs some attention
The house is located very close to the beautiful West Beach which was great for my family and young kids. However, the house itself needs some attention. First of all there is NO WIFI which was a huge inconvenience and should be noted on the listing. The TV is not a smart tv and very old so we couldn't even connect to the tv. The first night we arrived the hot water system was broken and my whole family had to have cold showers. Emma was able to get a repair man out the next morning to fix the problem though.
The kitchen appliances and especially the pots and pan were disgusting and almost unusable. We stayed over Christmas and it was nearly impossible to cook and prepare any food with what is provided in the kitchen. There was not enough silverware and no basic cleaning supplies provided. There was also no washing machine liquid and the dishwasher was broken. The outdoor seating area/bbq was covered in cobwebs and not maintained at all.
Reading the previous reviews I gave this place the benefit of the doubt but seems as though the maintenance is slacking. When booking I asked if there were baby items available (cot and highchair etc) and she said no. So I went and bought some for our stay only to discover there was in fact these items in the house. Seems like host doesn't know what actually is in the house or the condition it's in.
Overall we enjoyed our stay but wouldn't book again.
Rachel S.
Stayed 5 nights in Dec 2023
