đROMANTIC GETAWAYđAMAZING OCEAN VIEWS -HOP, SKIP & JUMP TO THE BEACH -GR8 POOL
Witness these pictures come to life and see the bluest waters right in-front of your living room. This ocean facing unit provides all the amenities to make your familyâs vacation perfection. We love hosting families, couples or large groups. There are several perks of this beachfront condo, including direct access to the Camarones Beach, great for kids and elders alike, and direct access to the vibrant Downtown Puerto Vallarta. Our location brings all your needs within walking distance and makes for the most exciting and easy-going vacation.
Puerta al Mar offers modern living in a boutique Mexican style building, complete with a fully equipped kitchen, outdoor bar, comfortable dining area; inside and out, covered parking and round-the-clock security. We want to make sure your stay is as safe, convenient and enjoyable as possible. Therefore, we also provide all your beach needs; such as chairs, towels and umbrellas. Apart from having the option of a beach day, there are several options for how you can spend the day, because of this propertyâs prime location which is why itâs a guest favorite.
One of the best parts of being directly in downtown Puerto Vallarta is having only a few steps to MalecĂłn. A popular destination to visit in town, where you can find lots of daytime family activities, nighttime action, plenty of places to eat and great sightseeing. Youâll even get to experience sightseeing right from your room, as dolphins can be seen all year long. Prime whale watching season is Dec-Mar and of course, this is something kids really love.
If youâre a golfer, youâll be happy to learn of many popular courses nearby. The well-known Flamingos Golf Club and the lengthy El Tigre Golf Club located in Nuevo Vallarta. This location also has the fun and challenging Mayan Palace Golf Club course.
There are many other famous fairways to choose from within a 3 â 5 mile radius. Puerto Vallarta has a variety of activities suitable for children and adults. Youâll finally feel like youâre getting a break while still spending quality time with your children. Thereâs jet skiing, horseback riding, parks, tours and much, much more. Luckily, being situated in the heart of Downtown Puerto Vallarta means youâll have easy access to any activity you choose.
Also closeby, is the supermarket which is very handy during longer visits. Downtown is buzzing with numerous delightful restaurants, taco spots, nail salons and fun bars. Everything at Puerta al Mar is about convenience, fun and style. Included in your beachfront unit is in-suite washer/dryer, free high speed Internet, AC in all rooms, private balcony off each bedroom. We have additional services you can sign up for to enhance your experience, for a small fee we can add a BBQ grill on your balcony, provide a private chef to take care of the cooking and/or get pampered with in-suite massages. Our building is fully staffed for all your vacation needs, including 24/7 taxi/uber availability, full-time maintenance, as well as concierge service downstairs, and the main attraction â it is walking distance to everything! Essentially, we offer the benefits, security and exceptional service of a resort yet in a privately owned vacation rental. We appreciate you taking your time to spend in our property, so we ensure a fabulous stay each moment you are here. 90% of our guests are repeats and we love building friendships with them. Weâve been connected to Puerto Vallarta for over 20 years and thatâs what makes us experts at what we do.
The mountain and ocean views from this unit are spectacular; you will want to vacation with family/friends/kids just to experience the beauty together. This unit sleeps 6 people and is a very comfortable home-away-from-home. This can even be your vacation location for big occasions, since we own multiple units and specialize in large groups, family reunions, weddings or corporate retreats. We also host couples and small families, so youâll feel at ease no matter what the purpose. As one of our guests puts it âThere are only 8 units here so you can easily meet other guests if you choose. Or enjoy your solitude. I enjoy meeting up with other repeat clients every season. The staff are terrific, you couldnât do better. They have your best interests and security at heart. I feel very secure here.â - Becky B.
We take care of you from the moment you land at the airport because your comfort and joy is always our priority. Our round trip airport transfers, available upon request, allows you to be greeted at the airport and chaperoned to the most stunning condo on the beach. We offer personalized service to ensure you have the most memorable vacation. Get ready for some restful night sleeps listening to ocean waves, energetic mornings greeted by the sun and fun-filled days for you and your loved ones.
Youâll love staying here and we canât wait for you to see why our properties have so many positive reviews. Save your energy searching for the right accommodations, book now and the rest will be a breeze.
Keywords: Camarones Beach, Condominium, Beachfront, Views, Snowbirds, Family Vacation, Safe, Downtown Puerto Vallarta
** As Previously Mentioned ** We specialize in couples, families, large groups, weddings, family reunions, and cooperate retreats.. We have an amazing Villa that sleeps 16 guests and we also have our condo building (Puerta al Mar) in downtown Puerto Vallarta (15 minutes from the Villa) located directly on the ocean that sleeps an additional 28 guests. The condo building features TWO Penthouse units and TWO Superior Deluxe units directly on the beach. All units are listed on HomeAway for your viewing pleasure. In total we can host 42 guests at one time however if your group is larger we have an additional Villa available, just ask.
To see our other properties enter listing number (below) in search box where you enter your destination on HomeAway search page:)
Villa Tortugas sleeps 16: listing# 962737 Penthouse North sleeps 8: listing # 3495702 Penthouse South sleeps 8: listing # 981073 Superior Deluxe 2 North sleeps 6: listing # 930780 Superior Deluxe 3 North sleeps 6: listing # 997704
Add dates for prices
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Similar properties
PV luxury beachfront condo Playa Bonita on Los Muertos Beach
Amapas
PV luxury beachfront condo Playa Bonita on Los Muertos Beach
Events allowed: family gatherings, birthday parties, weddings
default
Pets
No pets allowed
default
Smoking
Smoking allowed: in designated areas
Smoking allowed ONLY on the terraces and outdoors
Check-out instructions
The host requires you to complete the following before checking out:
Load the dishwasher
Strip any used beds
Take out the rubbish
Turn off the lights, lock the doors and return the keys
Failure to complete these may result in a negative review from the host.
Person paying for the reservation will need to provide a copy of government ID as well as names and ages of all other guests staying in our condo.
I'm sorry but there is no smoking inside the condo. If you are a smoker please smoke outside or you will be subject to a US$75.00 smoke cleaning fee.
Housekeeping service is included once a week, daily maid service is available upon request for a fee. Management office on-site with English speakers
Important information
You need to know
Property # 997704
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 28
Host has indicated that there is no carbon monoxide detector on the property, but there are gas appliances; consider bringing a portable detector with you on the trip
Host has indicated that there is no smoke detector on the property
Safety features at this property include a deadlock
About the area
Puerto Vallarta
Located on the beach, this condo is in Downtown Puerto Vallarta, a neighbourhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Los Arcos and VidantaWorld. Travelling with kids? Consider Vallarta Zoo and Splash Water Park Vallarta. Jet skiing and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and ecotours nearby.
Puerto Vallarta, JAL
What's nearby
Camarones Beach - 1 min walk - 0.1 km
Teatro Vallarta - 2 min walk - 0.2 km
Malecon - 9 min walk - 0.8 km
Uno - 9 min walk - 0.8 km
Playa Las Glorias - 10 min walk - 0.9 km
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive
Restaurants
âŞPepe's Taco - âŹ2 min walk
âŞRico Mac Taco - âŹ2 min walk
âŞEl Barracuda - âŹ1 min walk
âŞCaptain Don's - âŹ1 min walk
âŞMangos Beach Club - âŹ2 min walk
Frequently asked questions
Does đROMANTIC GETAWAYđAMAZING OCEAN VIEWS -HOP, SKIP & JUMP TO THE BEACH -GR8 POOL have a pool?
Yes, this property has an outdoor pool. Pool types include heated pools.
How much does it cost to stay at đROMANTIC GETAWAYđAMAZING OCEAN VIEWS -HOP, SKIP & JUMP TO THE BEACH -GR8 POOL?
As of 12 May 2026, prices found for a 1-night stay for 2 adults at đROMANTIC GETAWAYđAMAZING OCEAN VIEWS -HOP, SKIP & JUMP TO THE BEACH -GR8 POOL on 13 August 2026 start from NZ$463, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is đROMANTIC GETAWAYđAMAZING OCEAN VIEWS -HOP, SKIP & JUMP TO THE BEACH -GR8 POOL pet-friendly?
No, pets are not allowed at this property.
How much is parking at đROMANTIC GETAWAYđAMAZING OCEAN VIEWS -HOP, SKIP & JUMP TO THE BEACH -GR8 POOL?
On-site parking is available at the property.
What time is check-in at đROMANTIC GETAWAYđAMAZING OCEAN VIEWS -HOP, SKIP & JUMP TO THE BEACH -GR8 POOL?
Check-in begins at 3:00 PM.
What time is check-out at đROMANTIC GETAWAYđAMAZING OCEAN VIEWS -HOP, SKIP & JUMP TO THE BEACH -GR8 POOL?
Checkout is at 11:00 AM.
Where is đROMANTIC GETAWAYđAMAZING OCEAN VIEWS -HOP, SKIP & JUMP TO THE BEACH -GR8 POOL located?
Located in Downtown Puerto Vallarta, this beachfront condo building is in the city centre and within a 10-minute walk of Camarones Beach and Malecon. Playa de los Muertos is 1.3 mi (2.1 km) away.
Reviews
9.6
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
The location was perfect for us. Easy to walk everywhere we wanted to go and access to Taxi super convenient. The condo was clean and well appointed and the VIEW exceeded expectations. It was our first time to PV and we are already planning our next visit. Would stay here again.
Sharon W.
Stayed 5 nights in Jan 2026
Response from VrboOwner on 12 January 2026
Thank you so much for your wonderful review!
Weâre thrilled to hear that the location worked so well for you and that you found the condo clean, comfortable, and well appointed. Knowing that the view exceeded your expectations truly makes us smile â itâs one of our favorite parts as well.
Weâre especially happy to hear that your first visit to Puerto Vallarta was such a great experience and that youâre already planning to return. We would be delighted to host you again anytime.
Thank you for choosing to stay with us!
The beach is right there, you open the door and all you see is the ocean, the beach and a couple of palm trees below, and the swimming pool and deck immediately below. Well appointed condo, great balconies, walking distance to everything, and a nice quiet facility with a limited number of suites.It was perfect
Murray D.
Stayed 9 nights in Dec 2025
Response from VrboOwner on 29 December 2025
Thank you so much for your wonderful review!
Weâre thrilled to hear how much you enjoyed the immediate ocean views, the balconies, and the convenience of being able to walk everywhere. Itâs great to know that the quiet, intimate feel of the building added to your experience as well.
We truly appreciate you choosing to stay with us and would love to welcome you back anytime.
đ´đ
We absolutely loved this location on the beach in the Cinco de Diciembre neighborhood.
If food and views are focuses, itâd be hard to beat this spot.
We have stayed here the past few years and feel right at home
Dyann H.
Stayed 13 nights in Dec 2023
Response from VrboOwner on 27 March 2024
đď¸ Thank you for your continued trust in our beachfront condo in beautiful Puerto Vallarta! đ We're thrilled to hear that you've made it your home away from home over the past few years. đ´ Your loyalty means the world to us! #HomeAwayFromHome #BeachfrontBliss #PuertoVallartaParadise đđ đ´
~/Paulette
My family and I settled in nicely and the staff at the condominium were really wonderful and helpful
Verified traveller
Stayed 7 nights in Aug 2022
Response from VrboOwner on 18 August 2022
đThanks so much for the reviewđ - We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
~/Paulette
Fantastic property -- great apartment layout, right on the beach, short walk to PV points of interest, excellent restaurants nearby (such as Tacon de Marlin for favorable shrimp burritas) and fantastic sunsets from the apartment's balcony or the rooftop at Los Cuatro Vientos. Highly recommend the property.
John D.
Stayed 7 nights in Jan 2025
Response from VrboOwner on 6 February 2025
Thank you for your wonderful review!
Weâre thrilled to hear that you enjoyed the apartmentâs layout, beachfront location, and the vibrant dining scene nearbyâTacon de Marlin is definitely a local favorite! Itâs great to know that you took advantage of the stunning sunset views from the balcony and Los Cuatro Vientos. We truly appreciate your recommendation and would love to host you again in the future!
Very close to many good restaurants and a supermarket.Saw Whales from balcony several times. Will return.
cliff m.
Stayed 9 nights in Jan 2025
Response from VrboOwner on 27 January 2025
Thank you so much for your wonderful review!
Weâre thrilled to hear you enjoyed the proximity to great restaurants and the supermarket. Seeing whales from the balcony must have been an incredible experience â weâre so glad you got to witness that! Itâs always our goal to provide a memorable and relaxing getaway, and weâre delighted to know you plan to return. We canât wait to host you again for another amazing stay!
Wow we had an incredible time in Puerto Vallarta and so much of it had to do with the ease and comfort of this property. It is in a fantastic location and has all the amenities you could hope for. Thank you to Paulette, Rosa, Cesar and Jorge!
Mariah M.
Stayed 6 nights in Dec 2024
Response from VrboOwner on 16 January 2025
Thank you so much for your kind words! Weâre thrilled to hear you had such an incredible time in Puerto Vallarta and that our property contributed to your comfort and ease. The location and amenities are designed to make every guestâs stay as enjoyable as possible, and weâre so glad you felt that.
A big thank you from Paulette, Rosa, Cesar, and Jorgeâtheyâll be so happy to hear they made a positive impact on your stay. We hope to welcome you back again soon!
Verified
10/10 Excellent
Lizz K.
3 April 2018
Great condo!
Our family very much enjoyed our stay at this condo. The beds are comfy, the bathrooms are very nice, and the kitchen worked very well for us. Being right on the beautiful beach was great, and the pool was very nice. Marta and all the staff were very helpful and accommodating!
Great beachfront location, walkable to many restaurants and grocery store. Condo was very clean and had modern amenities. Condo building pool was well maintained.
great property, room, nearby area is convenient & safe. ocean front makes watching water a past-time, only issue is water on this beach isn't good for swimming. otherwise, what a great find for PV.
This place was a hidden gem! If you want to get the feel of Puerto Vallarta this is the place to be! You are right on the beach and nightly have a breathtaking view of the ever changing sunsets. Walking distance to some great taco stands and restaurants. We will be staying here again,
Jeanna B.
Stayed 7 nights in May 2023
Response from VrboOwner on 11 October 2023
đŻ - Thank you SO much for staying with us Jeanna, we are happy you enjoyed your time in Amazing Puerto Vallarta!!
~/ Paulette
Great location. Had some trouble getting into the front door.
David R.
Stayed 3 nights in Dec 2021
Response from VrboOwner on 3 June 2022
â¤ď¸â¤ď¸â¤ď¸â¤ď¸â¤ď¸ - Thank you SO much for staying with us, we are happy you enjoyed your time.
We look forward to seeing you again next year!
~/ Pauletteđš
Safe and clean 2 bedroom and 3 bathroom unit on the third floor and right on the beach with beautiful views. Pool and beach were great as were all the staff at the condo.
Easy walk to the malecon.
We watched lots of whales from our balcony and the beach.
We ate at La Palapa, Hacienda San Angel and El Barracuda and enjoyed all
Martin P.
Stayed 3 nights in Jan 2023
Response from VrboOwner on 28 February 2023
â¨â¨Thanks for the great review Martinâ¨â¨ We are thrilled you enjoyed your time with us. Our priority is customer service and we are SO happy that YOU were happy and able to enjoy the whales:)
We are excited to see you and your family again next timeđ
~/ Paulette
This is an absolutely lovely property in the best neighborhood. We were thrilled to see the sunset from the main balcony while the full moon rose over the hills from the 2nd bedroom balcony. Magic. If you love to hear the surf while you sleep, this is your place.
DLea M.
Stayed 4 nights in Nov 2024
Response from VrboOwner on 29 November 2024
Thank you for sharing such a glowing review! Weâre so pleased to hear you enjoyed the magical moments at the property, from breathtaking sunsets to moonlit views from the second balcony. Itâs wonderful to know that the soothing sound of the surf made your stay even more special. We hope youâll return soon for another unforgettable experience in this beautiful neighborhood!
We loved our stay! Spectacular sunsets, amazing (heated) pool which was a real treat to return to after a long day of adventures. So close to the Malecon that everything is right outside your door. We loved the sound of the waves, even when the windows were closed it was like sitting right on the beach. Sharing the events of the day with other guests made it even more special. The apartment was as represented with everything we needed, and for the price point it just couldnât be beat. Will definitely be back!
David W.
Stayed 8 nights in Apr 2024
Response from VrboOwner on 7 June 2024
ar David,
Thank you very much for your kind words, it was a pleasure having you as our guest at Puerta al Mar.
Looking forward to your next visit
Perfect spot right on the ocean. Great staff that was attentive and friendly. Condo was spacious enough and clean. Great restaurants and grocery store nearby. Walkable to Malecon and Zona Romantica. Waves were a bit rough when we were there. Some nightclub/street noise from the back bedroom at night. Beautiful views of sunsets from the 3rd floor balconies!
J W.
Stayed 7 nights in Apr 2023
Response from VrboOwner on 11 October 2023
â¨â¨Thanks for the great review JW. We are thrilled you enjoyed your time with us. Our priority is customer service and we are SO happy that YOU were happy:) Excited to see you again next timeđ
~/Paulette
We had an amazing stay at Puerta al Mar for six days. The condo was very clean and relaxing. You can hear the peaceful waves crashing from the apartment. Condo was in a prime location in 5 de diciembre. The Malecon is only 15 minutes by foot, and there are wonderful restaurants all within 5-minute walk. The property has friendly attendants available as your concierge, and I was able to make arrangements with Paulette to have pick up to and from the airport. We wish we could have stayed longer!
Margaret L.
Stayed 6 nights in Aug 2024
Response from VrboOwner on 22 August 2024
Thank you very much for your kind words, We are happy that you enjoyed your stay with us a Puerta al Mar and hope to see you again soon
We loved our stay. The locations is so convenient, restaurants, bars, MalecĂłn only 4 blocks away. Beautiful sunset views from the balcony. The beach is clean and perfect for kids to play. There are activities all around. I highly recommend this place to stay. We had a blast. Don Jorge, Rosa and Don David made us feel welcome and safe. The pool is heated so it was a plus for my child. We enjoyed a delicious bbq on the terrace next to the pool with the ocean view. I canât tell you enough about this I lace and its LOCATION.
Marissa V.
Stayed 5 nights in Dec 2022
Response from VrboOwner on 28 February 2023
Thank You for giving us a shot Marissa, and even more for leaving us this review. Many of our customers are referred to us by existing customers. Like you, all our other customers too loved our location, proximity to the beach, restaurants, nightlife, and location.
We definitely look forward to seeing you again here in beautiful Puerto Vallartađš
~/Paulette
Good location for access to restaurants, groceries, etc. Owner and manager very helpful in attending to a few issues that came up, and felt completely safe. Only disappointment was that the beach front was too rocky to enjoy the swimming, and it seemed like the beach was a huge dog park, most unleashed, especially early in the morning. Unit was well equipped and comfortable, although there is a fair amount of night time noise on the street side. Two couples in our 70's, did have a great time.
Larry S.
Stayed 14 nights in Jan 2022
Response from VrboOwner on 3 June 2022
We are incredibly grateful that you took the time out to leave us this note. We put our customer satisfaction as top priority and we are committed to all our guests. It's customers like you that make our job wonderful. We look forward to serving you again đšđŹ
~/ Paulette
This is a great place and an even greater location. Lots of option in PV so weâll try another place next time. Only thing I didnât like was the bed linens were very cheap and very old. Not at all what you should get for 600 a night. I have a vrbo and Iâd never ask a guest to sleep like that. So, bring your own linens and have a blast. And owner, please train your housekeeper to clean glass and donât ask us to squeegee it! Nuts for the price.
Mike P.
Stayed 4 nights in Feb 2025
Response from VrboOwner on 18 February 2025
Dear Guest,
Thank you for taking the time to share your feedback. Weâre delighted to hear that you enjoyed our prime location and had a great time exploring Puerto Vallarta.
We sincerely apologize for the issues you encountered with the bed linens and the glass cleaning instructions. Your comfort is our top priority, and itâs clear we fell short in these areas during your stay. We have already taken steps to replace all bed linens with high-quality, new sets to ensure a more comfortable experience for future guests. Additionally, weâve re-evaluated our housekeeping protocols and have instructed our team to handle all glass cleaning tasks, so guests are not asked to perform these duties.
We understand there are many options in Puerto Vallarta, and we appreciate your candid feedback, which helps us improve our services. We hope youâll consider staying with us again, so we can provide you with the exceptional experience you deserve.
Warm regards,
The place is absolutely charming. Only 8 condos in the property so no rush at the (heated) pool. Just open the property door and you are right there on the beach. The master bedroom has a balcony overlooking the beach, perfect for the apĂŠro. Itâs a quiet area of the beach, away from night clubs, although walking distance from everything, malecon, centro and romantic zone. Super friendly staff Rosa and Jorge are at your service. If you have the chance of seeing this place available, donât hesitate, jump on it!
Hugues V.
Stayed 3 nights in Dec 2023
Response from VrboOwner on 27 March 2024
đ´âď¸ Thank you for sharing your delightful experience at our charming beachfront condo in Puerto Vallarta! đď¸ We're thrilled to hear you enjoyed the tranquility of our small property with just 8 condos, ensuring a relaxing time at the (heated) pool. đââď¸ The convenience of stepping right onto the beach from our property door sounds heavenly! đŞ The balcony overlooking the beach from the master bedroom sounds like the perfect spot for apĂŠro moments! đš It's fantastic to know that our location offers a peaceful beach vibe while still being within walking distance of all the attractions like the malecon, centro, and romantic zone. đśââď¸đ Shoutout to our wonderful staff, Rosa and Jorge, for their super-friendly service! đ If you see availability for our place, seize the opportunity and book it without hesitation for an unforgettable experience! #CharmingCondo #BeachfrontBliss #TranquilEscape #FriendlyStaff #PuertoVallartaParadise đđ đ
~/Paulette & Puerta al Mar Team
We stayed in this property over the Christmas Holiday and had a great time. Because of flight issues we ended up arriving a day late, so we ended up arriving on Sunday and Rosa was there to meet us even though it was her day off. Paulette the Property Host was responsive to any of our requests and was always available when we texted or called her. The location of this property is perfect. Right on the beach in the middle of the Centro Zone. You can walk everywhere. Romanitca Zone is a mile to the south. The Marina is 3 miles to the north. Tons of restaurants and shops all around. The grocery store is right around the corner. Its a good spot. We had 6 adults and it was a bit small for all of us. I feel this property is ideal for 4 adults. It had the essentials needed but lacked a few things like hairdryers, ice chest to take down to beach. Enjoyed our time here.
chris r.
Stayed 7 nights in Dec 2024
Response from VrboOwner on 3 January 2025
Thank you for taking the time to share your feedback about your stay at THE BEACH - GR8 POOL! Weâre so glad to hear that you enjoyed the propertyâs convenient location and proximity to the beach, shops, and restaurants. Itâs wonderful to know that Rosa and Paulette provided responsive and accommodating service during your visit.
We appreciate your honest feedback about the propertyâs size and the amenities. We will certainly take your suggestions about adding items like hairdryers and an ice chest into consideration to make future stays even more comfortable.
Thank you again for choosing our property for your Christmas holiday, and we hope to welcome you back for another memorable stay in the future!
Warm regards,
Paulette
PS: please note that we do have (2) three bedrooms and houses in the same building that you could book when you come back to visit us
Perfect location for exploring PV and enjoying the beach
Location is excellent, direct access to the beach and a short walk to the Malecon. Lots of good eating possibilities nearby, plus a grocery store. Waves are a constant noise which took a little getting used to, and sometimes there are parties on the beach, but only once did it disturb our sleep. It was nice not to be right in the main tourist area, and we enjoyed watching all the dogs and their owners having a wonderful time on the beach. Apartment is well equipped with a washer, dryer, dishwasher, microwave, stove, oven, blender, toaster, etc.. A few things could make it perfect - sharpen the cutting knifes, replace some of the seat cushions on the dining room chairs, one of pool towels is badly frayed, pillows in small bedroom need replacing, no drain plug or cold water in sink in main bathroom, and door to balcony from main bedroom doesnât open. But a couple of other minor issues were fixed when we reported them. Martha and the maintenance man, night watchman and maid were all excellent to deal with and made us feel welcome. Pool is great too!
Susan W.
Stayed 7 nights in May 2022
Response from VrboOwner on 12 January 2023
â¤ď¸Thank You Susan for taking the time to leave us a review. Most people don't bother to leave reviews about positive experiences un-incentivized, and that's what makes you the star. We did speak with housekeeping and our maintenance team to review the items pointed out in your review and had them addressed immediately. We are thrilled you enjoyed your time with us AND definitely excited to see you again next timeđŻ....
~/Paulette
The furniture of this condo was terrible. All the beds were hard as rock. The sofa only held 2 people, there was no comfortable spot to lounge. Non of the outside patio doors locked. The owner did try to have them fixed but they to be replaced. We felt very in safe. The closets rods need to be secured as you move your clothes over and it all comes falling down. The blinds fell when closing them. The area in which this condo is located is not mean for the elderly, as the sidewalks are very in even I believe this place could be better with a lot of TLC . Do not recommend this place
Teresa L.
Stayed 14 nights in Oct 2022
Response from VrboOwner on 1 December 2022
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service to all of our guests. As far as the bedding, all of our mattresses are Sealy Posturepedic "Hotel Grade" and to do our best and accommodate all sleeping types we opt for 'medium" firmness which in general we have never received any comments about. And the same would apply for all the other furniture in the condo, our goal is to stay in the 'middle" with firmness on everything as it keeps 99% of our guests comfortable. We were very happy that we were able to exchange messages and even though our condo is on the 3rd floor we still had Jorge with our maintenance come to the unit that afternoon to address the lock on sliding doors, the closet and replace the broken part for the curtains.
As we messaged about, Puerto Vallarta is the safest place for international tourists visiting Mexico. In fact, it's regularly featured as one of the Friendliest cities in the World by Travel + Leisure magazine (2022). It's a beautiful but old city and many roads still have cobblestone streets so to all our future guests please keep that in mind when you are making a decision to come to this amazing place.
We look forward to hearing from you and earning back your business.
Respectfully,
~/ Paulette
About the host
Hosted by Paulette Zdanow
Serial Traveler | LOVE Mexico | Positive Engager | Entrepreneur | Lover Of Life | Proud Mother | Good Wine | Wants To Make A Difference | Three Languages
Languages:
English, French, Spanish
Premier Host
They consistently provide great experiences for their guests