I will explain my rating as if I am you, the reader, deciding if you’re going to book the property or not. You are considering this property because of the price and location. Let me tell you: the location is ideal. It was 10-20 minutes anywhere we wanted to walk, and felt safe even coming back late at night. The bathroom and kitchen have been renovated and were nice. And, the communication from the property manager was prompt, and she was only five minutes late meeting us at the property the first day.However, the good things end there. First, the place smelled rank, like sewage or litter. We aired out the windows and it didn’t touch the smell. It was so bad you’d wake up and notice it all over again. The washing machine wrecked my white pants. The upstairs and adjacent neighbors were comically loud: screaming, banging, laughing, yelling… I messaged the manager and she said she’d talk to the agent, but there was no change. Also, the WiFi regularly went out, which made it unreliable for mandatory video calls I had to attend. The sofa bed was sagging terribly. Finally, when we arrived, the cleaner was still there, so he was rushed leaving and did not finish the floors. They were filthy and our socks proved it. If you made it this far, just pay the extra 75 a night and get something nicer. Florence is too beautiful to be sleeping in a dank and sad environment. The only good effect was, we spent as little time there as possible, so we saw more of the city.