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Haller Coastal Homes - locally owned and managed Cancellation Policy - PLEASE READ AS VRBO DOES NOT HAVE THIS OPTION! For reservations that are STAYS OF LESS THAN 30 DAYS: (Rentals that are nightly or weekly and less than 30 days) A sixty (60) day notice is required for ANY cancellation. Cancellations that are made more than sixty (60) days prior to the arrival date will incur the loss of the security deposit (if one was collected) or if no security deposit is required, $275 plus the cost of the $99 Damage Waiver. Damage Waivers are non-refundable. Cancellations or changes that result in a shortened stay, that are made less than 60 days of the arrival date, will incur the loss of the total reservation amount paid including and reservation/security deposit/damage waiver policy. Cancellation or early departure does not warrant any refund of rent. For reservations that are STAYS OF 30 DAYS OR MORE: (Monthly rentals) Any cancellation made more than 120 days prior to arrival will incur the loss of 1/2 of the reservation confirmation amount (1st Payment) less any amount paid towards the security deposit (if one was collected). Damage Waivers are non-refundable. Cancellations that are made within 120-90 days prior to the arrival date, will incur the loss of the full total reservation amount paid to date which includes less any amount applied towards security deposit (if one was collected). Cancellations made less than 90 days prior to arrival, will incur the loss of the full reservation amount including security deposit (if security deposit was collected). Cancellation or early departure does not warrant any refund of rent or return of deposit.
Check-in: 3:00 pm
Check-out: 10:00 am
Minimum age of primary renter:25
Max guests:4 (sleeps up to 4 adults)
Had a wonderful stay in this home away from home.
On of the nicest properties we have rented. Very clean, comfortable beds, and well appointed kitchen to prepare our holiday dinner. Would definitely stay at this property again.
Great West Beach Location
This was a great VRBO. Two couples stayed for 4 days and was a perfect location for the wharf area, State Street with all its restaurants and shops, beaches, and biking trails. Located in a quiet neighbourhood but within walking distance to all of the above. Very clean and nicely furnished and very sound proof. Would definitely highly recommend it and would stay again if going back to Santa Barbara.
Amazing location/ close to everything and aesthetically lovely furnishings. Not the warmest welcome, which was an email with multiple pages of repetitive rules, including warnings not to let the kitchen counters get wet or to put hot things on them. Beds are hard—should include mattress toppers—and very low water pressure in showers.
Each guest and their experience is important to us and we do understand that what one guest loves, another might not. Our goal is to consistently achieve 5-star service and ratings as the bulk of our reviews for all of our properties tell how incredible this property is as are our others. We seek to provide the most accurate photos and descriptions of our area, the villa, and our staffing. Where we are perceived to not meet an expected standard we are up for the challenge of meeting and exceeding the same, however we need to know concerns during a stay so we can address them and not after a guest leaves in a review.
We are very sorry you felt our arrival instructions were harsh. We have not experienced this before. We do have a duty to preserve our neighborhood and are by no means hotel operators or allow parties/social gatherings which we were made aware you were not happy about. We do hope you enjoyed the warm welcome of a bottle of champagne and other goodies we leave for our guests to let them know how much we appreciate them and care about their stay in the property.
We do agree that some people prefer "soft" mattresses however it has been our experience that high end firmer mattresses hold up longer and prevent the hammock type mattress feel over time. We are also glad you brought up the countertops. We do explain we appreciate extra care however, we follow that up with the simple fact that our owner does know concrete counters are more delicate and all we ask is a little more care, nothing that would ruin a stay by any means. We hope you felt the fully equipped kitchen, high end linens, garage full of beach gear and all the extras provided for you helped you enjoy your stay.
Great place !
Nicely appointed upstairs unit in my favorite spot when in Santa Barbara. Large enough for two couples or a family . Easy walk to the Harbor , good restaurants and shopping . As a frequent traveler my only suggestion would be to add a foam topper to the beds . They are extremely hard.
Thank you so much for the feedback. Everyone has a different preference for beds but we have exerienced rave reviews on a whole for these firmer mattresses. Pillow tops are not good as the breakdown in areas over time and create a sort of hill and valley effect after time. So glad you enjoyed your stay!
Santa Barbara vacation
A delightful property close to both the town and the beaches.
This villa is perfect getaway centrally located near the beach and town. Walking/biking distance to the Funk zone pier and state st. Had an amazing experience. Will definitely be returning and possibly with friends/family so they can rent the other villa. Couldn’t be happier with our little family getaway.