4/10 Poor
Nan
9 October 2023
Disliked: Property conditions & facilities
Let me start off by saying that the young lady that I dealt with was friendly, helpful, and quite pleasant and responsive to my questions. This booking was made online. We booked this property for business guests and our guests refused to stay at the Farm House when they arrived; they did not feel safe and felt the house was haunted! It would be great if the owner(s) would post pictures of the outside of the property and the surrounding area, this way you know exactly what you are getting especially if you are from out of town and not familiar with the area. While the inside of the property seemed to be renovated--the outside was not, and the location seemed very sketchy. We ended up having to book alternative lodging for our guests at the last minute, which was quite costly. We lost the money already paid for the Farm House booking due to the Cancellation Policy, which we agreed to when booking, which states that you forfeit your payment if cancelled less than 7 days before arrival. I did try to reach out to the owners to see if we might be able to work something out--it was a "no go." So, I have to chalk this experience up to an expensive lesson learned and I hope that you learn from our mistake. Please read the reviews before booking, which was the partial response I received from the property owners/manager and do ask for pictures! I hope that you find this review helpful.
