2/10 Terrible
Vanessa C.
6 September 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Awful stay. Worst experience.
We booked this property on VRBO for Labor Day weekend and encountered numerous issues. Despite requesting an early check-in, the host demanded additional fees and failed to ensure the property was clean upon arrival. Both BBQ and Oven were so filthy they almost caught fire.
This was booked specifically for the hot tub & of course it was broken. The host did not send assistance and only offered a partial refund. The property had excessive rules, not listed on the actual listing, but in a binder in the home. We were unjustly charged for damages, to which after me arguing with the host and her calling me name after name and threatening me, did she remove those fees. Overall, this experience was by far the worst in our six plus years of vacation rentals.
The home was not clean, & extremely cluttered. There is no room at all & especially not very “kid friendly” with all the rules they have. God forbid you bring it to their attention, they will attack you & anyone who leaves any negative review. Check out ALL their reviews, not just on this platform! Same experience with others.
Beware of these scammers.
Vanessa C.
Stayed 3 nights in Sep 2023