6/10 Okay
Karen E.
24 January 2024
Love the papakea! This unit is not up to par….
I’ve stayed at the Papakea nearly 25 times… It is a wonderful property and I will absolutely return. This particular unit however leaves a lot to desire. When we arrived, the dishwasher was broken with signage indicating such, but we were never notified by the property manager. The coffee maker was hit and miss as far as being able to be used… And many of the kitchen drawers would simply pull straight out and fall on the floor.
Regarding check-in, I was sent the original email check in information but despite multiple texts and emails with follow up questions, never heard back from the property owner. When we arrived, The bed was completely unmade with sheets and towels nowhere to be found… The cleaning lady came back about 15 minutes later And said she wasn’t quite done, despite the front desk telling us that the room was set. It is quite outdated with many broken items. I would not recommend this unit to other travelers.
In all of my visits, the worst unit I have stayed at at the Papakea .
Karen E.
Stayed 4 nights in Jan 2024