4/10 Poor
Misty R.
14 January 2024
Liked: Check-in, communication, location
Disliked: Cleanliness
Highly disappointing
As one of the most premium priced holiday rentals in Jurien Bay I expected more from this property. Whilst the location and the view are second to none, the facilities and interior are lacking.
There is no air conditioning in the lower level which makes the bedrooms incredibly hot. There are an inadequate amount of pedestal fans provided and the windows in one of the rooms were locked, with no keys provided. We had to have a locksmith attend the property to open the windows.
There is no tv on ground floor or chairs around the outside table, the toilet door does not shut as mechanism is broken, no locks on toilet or bathroom doors and the upstairs toilet flush button is dodgy.
Upstairs there were many cobwebs on the balcony as well as the bathroom. One hot plate on the stove doesn’t work, the coating on the couch is flaking off, dust present on many surfaces, the shower had orange slimey soap scum in corners and the bath towels provided were old, thin and hard.
We had to clean the filters in the upstairs air conditioners upon arrival, as they weren’t cooling properly. The dust on the filters was very thick. On top of all of that, 3 days prior to us leaving, the aircon in main living room started majorly leaking inside, running down the wall and puddling on the floor. This resulted in us having to decide between turning aircon off in hot weather or putting buckets and our towels etc on the ground under the leak. We had to change the bucket and towels every couple of hours.
Misty R.
Stayed 8 nights in Jan 2024