4/10 Poor
Verified traveller
22 October 2023
Liked: Location, listing accuracy
Disliked: Check-in, communication
Be warned: Nothing included, but great location.
The best thing about this property is its proximity to the beach and it’s a good size for a small party. I had zero communication with the property owner prior to my arrival, so I was very surprised when nothing came with the property. By nothing, I mean the following: there was one roll of toilet paper and one trash bag. No bed linens, bath towels or hand towels, kitchen towels, dish soap etc. Because I received no communication from the property manager before I arrived, I was unable to bring anything with me. The property manager claimed that she e-mailed me instructions prior to my arrival, but could provide me no proof. There was no history of receiving this vital information in the VRBO app and no inclusion of these important details in the listing. The cabin wasn’t particularly clean (dead bugs on the floor and crumbs underneath the cutting board). I could not figure out how to turn on the lights in the bedrooms. I expected either basic supplies and/or communication ahead of time so I could have brought them from home.
The property manager should edit their listing to include these details. Buying supplies in the Outer Banks is very expensive. If I had known that nothing was provided, I would not have rented this cabin.
Verified traveller
Stayed 6 nights in Sep 2023