P22 - Lovely 3 bedroom 2 bath duplex with private pool, dockage and Cabana Club

Thank you for your review and your feedback. Please note, we provide several “starter” items i.e. dish soap, trash bags, rolls of toilet paper, paper towels, laundry pods and dish washer pods, as a courtesy to give guests time to go the grocery store to purchase any additional provisions they may need for the week. We also keep a full inventory of bed linens and towels in our office, in the event guests inform us these items are worn, or in need of additional linens during their stay. We are surprised to read in your review these items needed attention, as this was not mentioned during your stay. We do apologize the pool heater was not on prior to your stay, this was an oversight, but are glad we were able to turn it on as soon as you called. Additionally, water in heated pools evaporates quickly and we ask all guests to keep a close eye on the pool water level during their stay to ensure the pool equipment operates properly for the duration of their visit.

Thank you for the fantastic review! We're thrilled to hear that your family had such a wonderful week and that the home, dock, pool, and canal wildlife made for a memorable stay. We're also glad our team was able to quickly take care of the dock light and sliding door lock. We truly appreciate you choosing to stay with us and are glad to hear you'll be back. We look forward to welcoming you again in the future. Leslie Christensen American Coastal Vacation Rentals

Thanks for the great review! We appreciate the review. Thanks so much for staying with us. I hope we can assist you with a rental again in the future. Leslie Christensen American Coastal Vacation Rentals

Thank you for your review. We always appreciate feedback regarding our properties, however, we are surprised that none of the issues mentioned above were reported during your visit. We stress to all guests upon arrival to immediately report any issues, including cleaning issues, pool issues and most importantly any safety issues. We have completed a thorough inspection of the pool and found no such issues exist. However, based on the level of concern in your review, we did a precautionary epoxy of the stairs. This is a heavily rented home and to this point there have been no reports of cleaning issues or safety concerns with the pool. It is critical to report issues immediately, not only so that we can address them immediately, but most importantly to ensure you have a positive experience that meets all of your expectations. Thank you again, and please come visit again we would love to have you.