Ocean Reef 4 Bdrm, Gulf-Front Corner Unit, Enjoy 2 Sets of Free Beach Chairs!

Dear Guest, Thank you for the review and the great score regarding our services and for the nice comment regarding Riley. We always encourage our guest to promptly let us know if anything in the condo needs attention as opposed to after you have departed. We want our guests to be completely satisfied. We will see to it that the items you mentioned are addressed and are so happy you enjoyed the spacious balcony and views. Sincerely, Greta's Beach Rentals

Dear Guest, Thank you so much for the 4 star review! We are so glad you were happy with Riley and our on-site services. There are numerous advantages to renting with our on-site company including superb and fast customer service. Our office is on the 6th floor of Ocean Reef and we are there with you to take care of any need you may have. We agree that this end-unit, 4 bedroom condo, does have magnificent coastal gulf views of the entire Panama City Beach coastline. We have relayed your comments to the condo owner who is proactive in maintaining the property. The pots and pans have already been replaced with new stainless steel. Please stay with us again in the future! Sincerely, Greta's Beach Rentals

Mary, Thank you for this wonderful review. We are so glad that you found your condo to be beautiful, clean, and in a great location. The parking spaces are 9 ft wide (some wider) and 16ft long. It does seem tight when maneuvering inside of an enclosed garage (with all the support walls) as opposed to an outdoor parking lot. This is true with most buildings with parking underneath as opposed to those with oversized garages across the street. We would love to have you stay with us again. Sincerely, Greta's Beach Rentals

Dear Guest, Thank you for your review. We apologize that there was an alarm for one night of your stay. As explained, the building fire alarm system is outside the realm of our authority and responsibility. Greta's Beach Rentals is the property manager of the condo you stayed in and the fire alarm is the responsibility of the building association. There was absolutely nothing we could do to silence it as we are not allowed access to it. It is unfortunate that it occurred on the night of Thanksgiving and building association personnel could not be reached. This has not happened before and the issue was addressed by building management to insure that it doesn't happen again. In addition, the fire and police departments were contacted, by building management, to help insure that it doesn't happen again. We hope you had a wonderful stay and enjoyed the beach, facilities, and all the wonderful restaurants and activities Panama City Beach has to offer. Sincerely, Greta's Beach Rentals

Update: This condo has recently had a paint upgrade and we can assure you there is no must or smoke smell. First, we would like to thank you for your review and for rating Greta's Beach Rentals services with a top score of 5. In regard to your complaint, we personally inspect every condo, prior to check-in and our goal is for every condo to be immaculately clean and perfect for every guest. We care and want every guest stay to be as perfect and relaxing and memorable as possible. As such and as indicated in our instructions, we asks our guests to contact us and let us know if anything is out of order so that the on-site staff can take care of any issues to your satisfaction, we did not hear from you. We hope you will stay with Greta's Beach Rentals again in the future. We take this review very seriously and will resolve the issues mentioned promptly. Sincerely, Greta's Beach Rentals.