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Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets!

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Palms C11
Palms C11
Palms C11
Palms C11
Palms C11

Reviews

7.4 out of 10
Good
1 bedroom2 bathroomsSleeps 675.0 sq m

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Santa Rosa Beach, FL
  • Place, Seagrove Beach East
    ‪2 min walk‬
  • Place, Seagrove Beach West
    ‪2 min drive‬
  • Place, Seaside Beach
    ‪3 min drive‬
  • Airport, Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪63 min drive‬

Rooms & beds

1 bedroom (sleeps 6)

Bedroom 1

1 King Bed

Other Space 1

1 Double Sofa Bed

Other Space 2

1 Single Bunk Bed

2 bathrooms

Bathroom 1

Bathtub or shower · Toilet

Bathroom 2

Bathtub or shower · Toilet

Spaces

Kitchen
Balcony
Dining area

About this property

Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets!

Your perfect vacation awaits you at the Palms of Seagrove! You will enjoy strolling along the sugar white sands, while enjoying your favorite tropical drink, or just relax poolside. Walk to shopping and fine dining from the Palms or take a bike ride along the bike path that meanders along 30A.

Sleeping up to 6 people, this 3rd floor east corner unit has a king bedroom, hall bunks and a queen sleeper sofa. This unit has a fully equipped kitchen and a washer/dryer.

Do not wait to book this one though, it will not last long!

The Palms at Seagrove:
Nestled atop a bluff, the Palms at Seagrove is a Gulf-front complex is perfect for a great family vacation. Take a splash in the pool or a stroll along the sugar white beaches unique to this area. You'll enjoy some amazing views with a stay here. The Palms sits atop a 25-ft. bluff, raising you high above it all.

Your stay at Palms C11 comes with Xplorie’s best activities! one ticket per day, per activity! (over $800 in nightly value) Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!

* Saturday to Saturday in season.
* Parking for 1 car.
* Sorry, pets are not allowed.

A Benchmark welcome bag and initial starter kit of amenities are provided for all guests. For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, and 1 liner for each trashcan. For each bathroom it includes: 1 roll of toilet paper, 1 set of soap/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom, plus 2 washing machine pods.

Add dates for prices

Amenities

Pool
Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning

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  • Kitchen
  • Washing machine
  • Dryer
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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Santa Rosa Beach

Located in Seagrove Beach, a neighbourhood in Santa Rosa Beach, this condo is near theme parks and on the beach. The area's natural beauty can be seen at Grayton Beach State Park and Seaside Beach. Sundog Books and Eden Gardens State Park are also worth visiting. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and cycling.
Map
Santa Rosa Beach, FL

What's nearby

  • Seagrove Beach East - 2 min walk - 0.2 km
  • Seagrove Beach West - 2 min drive - 1.8 km
  • Eastern Lake - 3 min drive - 2.5 km
  • Seaside Beach - 3 min drive - 2.5 km
  • Central Square - 4 min drive - 2.8 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 40 min drive

Restaurants

  • ‪Old Florida Fish House - ‬4 min drive
  • ‪Steamboat Grill - ‬3 min drive
  • ‪Canopy Road Cafe - ‬3 min drive
  • ‪Bud & Alley's Waterfront Restaurant & Bar - ‬4 min drive
  • ‪Pickles - ‬4 min drive

Frequently asked questions

Does Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets! have a pool?

Yes, this property has a pool.

How much does it cost to stay at Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets!?

As of 26 April 2026, prices found for a 1-night stay for 2 adults at Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets! on 11 August 2026 start from NZ$483, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets!?

On-site parking is available at the property.

What time is check-in at Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets!?

Check-in begins at 4:00 PM.

What time is check-out at Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets!?

Checkout is at 10:00 AM.

Where is Gulf-Front, Pool in Seagrove, Next Door to Seaside + Free Attraction Tickets! located?

Nestled on the beach, this Seagrove Beach condo building is within 1 mi (2 km) of Seagrove Beach East and Seaside Beach. Seagrove Beach West and Eastern Lake are also within 2 miles (3 km).

Reviews

7.4

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 12 out of 34 reviews
Rating 8 - Good. 8 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

7.6/10

Cleanliness

9.6/10

Check-in

9.6/10

Communication

10/10

Location

7.6/10

Listing accuracy

Reviews

From a partner site

8/10 Good

Ralph S.

Santa Rose

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall an enjoyable stay. Only one item of concern. Carpet needs to be cleaned (shampoo).
Response from VrboOwner on 22 January 2026
Thank you for taking the time to share your feedback Ralph. We are glad to hear you had an overall enjoyable stay. We appreciate you bringing the carpet condition to our attention. Your comments help us continue to improve. We will be addressing this with our team to ensure the home meets our cleanliness standards for future guests. We hope to have the opportunity to host you again. Warm Regards, Benchmark Management
Verified

10/10 Excellent

Michelle F.

Fantastic location

I have stayed on 30A 4 times now and this was by far my favorite location. Seagrove is great and I loved having the balcony overlooking the ocean. The place was really clean and bed was really comfy. Perfect size for 1 couple.
Stayed 7 nights in Sep 2018
Verified

8/10 Good

Susan G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location

Great oceanfront location, but, as seniors, it would have been helpful to know this is a 3rd floor unit with no elevator.
Stayed 5 nights in May 2024
Response from VrboOwner on 24 May 2024
Thank you for staying with us, Susan! We appreciate you taking the time to let us know that you enjoyed your stay. Upon checking, our listing shows this unit is on the third floor. Our number one priority is ensuring our guests' satisfaction, and your review confirms that we have accomplished just that! We agree the view is spectacular! We look forward to hosting you again soon. Regards, Benchmark Management
From a partner site

10/10 Excellent

Ann F.

Nice get-away!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice , clean condo with great view from balcony. Quiet too.
Response from VrboOwner on 21 November 2023
Thank you so much for taking the time to share your feedback, Ann! We are thrilled to hear that you enjoyed your stay in our condo and appreciated the nice, clean environment. It is wonderful to know that the balcony provided a great view and that you found the surroundings quiet. We strive to create a comfortable and relaxing atmosphere for our guests, and your positive comments validate our efforts. We hope to have the pleasure of hosting you again in the future. Regards, Benchmark Management
From a partner site

10/10 Excellent

A guest from Jackson, TN

Restful

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect location right on the beach. Near many good restaurants. Very quiet this time of the year. We come back every year.
Response from VrboOwner on 15 February 2024
Hello Gregory, We're thrilled to hear that our beachfront property and convenient location to restaurants made your stay memorable! It's fantastic to know that you find our area peaceful during this quieter time of year. Thank you for your loyalty, and we're excited to welcome you back for another wonderful vacation! Regards, Benchmark Management.
From a partner site

6/10 Okay

Cindy C.

Great location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Easy access, great location. This unit needs some serious updating. But the beach view was great even in the rain!
Response from VrboOwner on 11 September 2024
Thank you for your feedback, Cindy. We are pleased to hear that you enjoyed the beach view and found the location convenient. We appreciate your comments regarding the need for updates and will certainly take them into consideration. We strive to make improvements and value your input in helping us enhance the guest experience. Thank you for staying with us. Sincerely, Benchmark Management
From a partner site

6/10 Okay

Laura G.

Worn Out Unit

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I love staying at The Palms but this particular unit is very worn out. It is not what people have come to expect on 30A, especially when paying beachfront rates.
Response from VrboOwner on 23 October 2024
Thank you for choosing to stay with us at Palms C11. While we are glad you enjoyed your stay, we are sorry to hear that this unit did not fully meet your expectations. We appreciate your feedback and understand that maintaining high standards is important to our guests. We always strive to offer a comfortable experience and will keep your feedback in mind as we continue to monitor our guests’ satisfaction. We hope to have the opportunity to welcome you back in the future. Sincerely, Benchmark Management
From a partner site

2/10 Terrible

Erik M.

HORRIBLE

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We stayed in a unit that was outdated, not clean, utensil's ditty, horrid smell, and overall horrible. What was advertised was a updated unit, not what we got!!!! I will not refer anyone to this ever again.
Response from VrboOwner on 2 December 2024
Thank you for staying with us, Erik. We truly appreciate your feedback. We always strive to maintain our units to the highest standard, and we are sincerely sorry that we fell short in your case. We did not receive any reports of the issues you highlighted during your stay; had we been made aware, we would have certainly arranged for the cleaners to address any concerns promptly. While we regret that these issues were only mentioned after your departure, we are grateful you brought them to our attention. Our team will conduct the necessary checks and make the required adjustments to ensure this does not happen in the future. We will also reach out to you directly. Please know that guest satisfaction is incredibly important to us, and it is always our goal for our guests to create beautiful memories at our properties. We deeply apologize that this was not your experience. However, we do hope we will have the chance to host you again in the future for a much improved vacation experience, which we are confident we can provide. Regards, Benchmark Management
From a partner site

8/10 Good

Rosemary S.

Seagrove at Palms C11

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay at Palms C11. The property description was accurate and the view was just as we expected. Condo was clean, but the hall carpet needs replacing as there were quite a few stains. The exterior of the side windows had green algae on them so that was more of a visual problem than an unclean issue. The property is centrally located on 30A allowing one to get to restaurants all up and down 30A. Word of caution when vacationing in July - very crowded which made driving on 30A challenging. Favorite activity was taking an airboat ride with Wild Thang Airboat Tours. Favorite place for donuts was Dough Sea Dough.
Response from VrboOwner on 19 January 2024
Hi there, we are so happy to hear that you enjoyed your stay at the Palms. We are also dfelighted that the property met your expectations. We thank you for your positive cleaning remarks and do apologize for the few stains you saw. We have also reached out to the proper parties regarding the algae as such this should not be an issue for future stays. We are also happy that you loved the proximity of the location to restaurants and other places. We do hope we will get to welcome you again soon for an even better vacation experience we know we can provide. Thanks again for choosing to stay with us! Regards Benchmark Management
Verified

6/10 Okay

Lisa V.

Liked: Check-in, communication, location

Honest Opinion…

We have stayed at multiple Palms Condos, and we LOVE the location of The Palms & proximity to the ocean, but this by far was the most unpleasant of all those stays. I noticed the buildings were built in the 80s & this particular condo, C11, is certainly showing it’s wear & tear. Carpet was extremely worn (needs to be removed), paint chipping everywhere, very old decor (sun-bleached art), a half dead roach in the pots & pans, rickety fans, extremely loud dish washer, burn smell when turning on the heater, but worst of all…the black mold. I have reactive airways disease & by night two I was having a difficult time breathing. Noted black mold growth on most all of the vents & surrounding ceiling (that has been covered up by paint). Also mold growth on the wall of the primary bedroom which is terrible because you’re sleeping right under it. The actual location is amazing, as always, but C11 I would never return to. It’s a shame because they got some great bones to build upon!
Stayed 3 nights in Oct 2022
Response from VrboOwner on 19 July 2023
Lisa, Thank you for reviewing your stay with us at Benchmark Management! We are thrilled to hear you enjoyed the location of Palms C11. Being just steps away from the sugar white sands, this 1-bedroom unit is perfect for a relaxing beach getaway. Unfortunately, we have no record of you reaching out about any issues during your stay. We did however make not of your communications after departure and passed your feedback to the correct departments. Always feel free to contact us and give us the opportunity to address any concerns you may have with your unit while you're here. Remember, we're always here to help. The happiness of guests is our #1 priority, and we hope to welcome you back for a better representation of Benchmark's attention to detail. Sincerely, Benchmark Management
From a partner site

2/10 Terrible

Larry F.

Dissappointed

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We stay at the Palms for many years and enjoyed all the units we have stayed at except this one. From the old carpet to curling rugs, slip hazard! to black mold in both bathrooms, barely functioning old toilets, broken toaster. The unit needs an over haul before re renting!
Response from VrboOwner on 5 November 2023
Larry, We are sorry to hear that you were disappointed with the property condition. We are thankful for the feedback as it helps us improve our properties. We’ve already passed along your comments to the owners and are working diligently to make updates. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management
From a partner site

6/10 Okay

kelly a.

Good location

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Condo has great location and view however needs some updating. Appears to be mold around several air vents, portions of popcorn ceiling need repair, dishwasher is extremely old and loud and furniture is worn. Also, there are some roaches lurking around the kitchen.
Response from VrboOwner on 19 July 2023
Kelly, Thank you for reviewing your stay with us at Benchmark Management! We are thrilled to hear you enjoyed the location of Palms C11. Being just steps away from the sugar white sands, this 1-bedroom unit is perfect for a relaxing beach getaway. Unfortunately, we have no record of you reaching out about any issues during your stay. Always feel free to contact us and give us the opportunity to address any concerns you may have with your unit. Remember, we're always here to help. The happiness of guests is our #1 priority, and we hope to welcome you back for a better representation of Benchmark's attention to detail. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Chris H.

Perfect Beach Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love Seagrove Beach and the surrounding area!! The Palms offers great beach views and we love hearing the ocean at night as we sleep.
Response from VrboOwner on 19 July 2023
Chris, We are so glad to hear you had a great stay at The Palms! We appreciate your feedback as we do our best to provide great vacations for our guests and it's great to hear when we succeed. With great views, a community pool, convenient beach access, and proximity to local restaurants, it is hard to top this complex! We hope to welcome you back soon for another 5-star beach vacation! Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Julie M.

Spring Break 2022

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our spring break was awesome. The location was perfect and the condo was terrific. We hope to make this a new tradition.
Response from VrboOwner on 19 July 2023
Hi Julie, thank you for sharing your memorable Spring Break experience at Palms C11. We love when tradition begins with Benchmark, it tells us we are providing our guests with the best experience to last a lifetime. We can't wait to see you again! Sincerely, Benchmark Management
From a partner site

8/10 Good

A guest from BROKEN ARROW, OK

beach

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: good
Response from VrboOwner on 19 July 2023
Robert, Thank you for reviewing your stay with us at Benchmark Management! We are thrilled to hear you had a good time on your trip to the beach. We strive to provide our guest with the very best while staying with us. We hope you choose to book with us again at Benchmark Management, we would love to have you! Sincerely, Benchmark Management.
Verified

4/10 Poor

roger s.

Liked: Check-in, communication, location
Disliked: Cleanliness

Dirty

I’ve been staying at Palms of Seagrove for years and till now it’s been good. The carpet was dirty and stained roaches in the kitchen. The 2 chairs on the balcony were rusted out and probably dangerous to sit on. I noticed the rusty chairs have been reported on previous reviews and nothing done. Great views of the Gulf and great location.
Stayed 7 nights in Jan 2022
Response from VrboOwner on 19 July 2023
Roger, Thank you so much for this valuable feedback regarding your recent stay at Palms C11. We truly appreciate you taking the time to inform us how your stay went so that we can continue to become even better. We are happy to know that you enjoyed your overall time at the complex and in the beautiful 30A area, however we are sorry for the issues you experienced during your stay. We do see that we offered to send out some team members to hopefully address these issues during your stay, but that offer was declined. We will always try our best to rectify any problems that arise so that we can hopefully provide you with a true 5 star vacation experience. We look forward to having you stay with us again in the future. Benchmark Management
From a partner site

10/10 Excellent

A guest from BYHALIA, MS

Fun on 30-A at The Palms at Seagrove C11

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo lovely bed comfortable. We love sitting on the balcony watching the waves. Would recommend for future patrons' comfort that a blackout shade be placed in bedroom window to keep light out from outside night light. "Declutter the living room end table for better use. Remove the decorative table on other side of couch and put a usable end table. Too many breakables on those tables. Not very child friendly.
Response from VrboOwner on 19 July 2023
Bruce, Thank you so much for your review regarding Palms C11! We are truly humbled that you chose us as your vacation property and that we are honored by your rating. We will make sure to pass your feedback on to the property’s team, so that changes can be discussed and possibly made. Palms C11 really is a great home for families to gather and just spend some great quality time together. The location is great, as everything you need is in short biking distance. Nothing beats being gulf front either, and sitting on the patio overlooking the beautiful emerald waters. We look forward to hosting you and your loved ones again in the future! Benchmark Management
From a partner site

8/10 Good

Michael M.

Great we love the palms

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Not quite my wiifes styleNeeds a little ticGreat view of the beach and gulfVery clesn
Response from VrboOwner on 19 July 2023
Michael, Thank you for reviewing your stay with us at Benchmark Management. We are happy to hear you enjoyed the cleanliness and views this property offered you while on your vacation. We will certainly pass along your recommendations for some updates within the unit to ensure the satisfaction of any future guest. We hope you consider staying with us again at Benchmark Management, we would be glad to have you. Sincerely, Benchmark Management.
From a partner site

2/10 Terrible

Amy J.

Terrible stay

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We've stayed many times at the Palms and this was by far the worst experience. We called Benchmark and told them the toilet in the hallway wasn't flushing.We had to lift the top of the tank and pull up the plunger in order for it to flush.Also, our chairs on the balcony were extremely dangerous because the legs were rusted off/ had jagged edges and were extremely scary to sit on.The hallway toilet, the broken dangerous patio chairs, and the toilet in master bedroom were all reported to Benchmark.The maintenance person came the following evening and left a note stating he brought new chairs and fixed toilets.We went to use the toilets and they didn't work! Again, I called Benchmark and a lady said she would note the problem and have someone out right away.Thw next day 9/24 again NO ONE showed up.I called to complain AGAIN and she said she would send someone out.Our vacation was over 9/25 and couldn't believe we had to flush the toilet by hand, sit on cheap plastic chairs ( atleast they had legs) and watch the master toilet swirl taking forever to flush.Extremely disappointed and am waiting for a response from Benchmark on how they intend to correct our disappointment in the Palms C11
Response from VrboOwner on 19 July 2023
Thank you for sharing your feedback. We regret hearing that this was your experience throughout your stay with us. It is never our intention to disappoint any of our guest or provide a rental home unsuitable for your stay. We are thankful for the feedback as it helps us improve our properties and the way we communicate with our guests. We’ve already passed along your comments to the property manager and are working diligently to make updates. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

James G.

The Palms on 30A, C-11

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice rental. This is the 4th time I have stayed at The Palms, in different units each time. This unit was very nice and clean. The only issue was with the cable tv, it kept getting pixelated and had no channel guide. Unit is top floor on the corner with excellent views. Oceanfront. Wouls stay there again sometime.
Response from VrboOwner on 19 July 2023
Hi James, Thank you for sharing your feedback on Palms Condo. We were so pleased to have you and we appreciate your response. We agree that this is a wonderful unit, and the views is beautiful. Regarding the tv, I will get the property manager this information to look into it. We do appreciate the feedback it helps to improve our rental properties. We do work hard every day to bring ours guests the best vacation experience possible. We look forward to having you stay with us again. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Quick trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Garrett has been a go to for us in the past and this was just a short 2 night passing by 30A that we found on the beach. Was perfect!Appreciate the quick ease of renting.
Response from VrboOwner on 19 July 2023
Thank you for choosing to stay at Palms C11, even for only two nights. Please come again! Benchmark Management
From a partner site

8/10 Good

A guest from Germantown, TN

Graded as a C+

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The owners need to replace the patio chairs - they're all rusted (have photo)... there's rust in the freezer (have photo)... the blinds in the bedroom was missing a shingle and was laying on the edge of the window sill (have photo)... the bathroom toilet was broken (we fixed it ourselves)... the bathroom toilet seat in the master bathroom was old and worn (two impact marks on either side of the seat (should have taken a photo)... the kitchen closet door is crudely fastened with velcroe and doesn't keep the door shut (you have to place a garbage can in front of it to keep it closed)... the white chair in the living room has spray tan stains on the legs and back (needs to be cleaned - looks horrible)... other than that it was great.
From a partner site

8/10 Good

A guest from Germantown, TN

Graded as a C+

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The owners need to replace the patio chairs - they're all rusted (have photo)... there's rust in the freezer (have photo)... the blinds in the bedroom was missing a shingle and was laying on the edge of the window sill (have photo)... the bathroom toilet was broken (we fixed it ourselves)... the bathroom toilet seat in the master bathroom was old and worn (two impact marks on either side of the seat (should have taken a photo)... the kitchen closet door is crudely fastened with velcroe and doesn't keep the door shut (you have to place a garbage can in front of it to keep it closed)... the white chair in the living room has spray tan stains on the legs and back (needs to be cleaned - looks horrible)... other than that it was great.
Response from VrboOwner on 19 July 2023
We're glad that your stay at Palms C11 was great despite the things you mentioned above. We will make sure the property manager sees your suggestions/comments. Please come again! Benchmark Management
From a partner site

8/10 Good

A guest from Germantown, TN

Graded as a C+

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The owners need to replace the patio chairs - they're all rusted (have photo)... there's rust in the freezer (have photo)... the blinds in the bedroom was missing a shingle and was laying on the edge of the window sill (have photo)... the bathroom toilet was broken (we fixed it ourselves)... the bathroom toilet seat in the master bathroom was old and worn (two impact marks on either side of the seat (should have taken a photo)... the kitchen closet door is crudely fastened with velcroe and doesn't keep the door shut (you have to place a garbage can in front of it to keep it closed)... the white chair in the living room has spray tan stains on the legs and back (needs to be cleaned - looks horrible)... other than that it was great.
Response from VrboOwner on 19 July 2023
We're glad that your stay at Palms C11 was great despite the things you mentioned above. We will make sure the property manager sees your suggestions/comments. Please come again! Benchmark Management
From a partner site

6/10 Okay

Nicola J.

Nice unit, spectacular beach

Rating Details: The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit was nice, clean and bright. service from Benchmark was great. I have been vacationing in the area for 30+ years on and off. The city of Seaside has seen changes in The past 2 or 3 years that are not positive in my opinion. You can no longer access Seaside from the beach, they have locked gates at all Beach entry points. This really disappoints me as I really like walking the beach to get dinner in town and shop. The area is being seriously overbuilt, and has lost a significant amount of its small town charm. They also have changed the laws so now many beached behind private residences are been deemed private and have signs posted that you cannot be there. This makes the limited public beaches more crowded that’s I have ever seen them. All in all I think they may have ruined this area, at least for me.
Response from VrboOwner on 19 July 2023
Nikki, Thank you for taking the time to review your stay with us! We are so happy to hear you loved your unit and our services. There have been many changes over the years throughout these small communities on 30A due to ever-changing HOA guidelines. Many locals that grew up on these beaches feel your frustration on that situation. On the other hand, we are happy to see our communities growing and love to share the welcoming environment to all who like to travel here. We hope to see you again, maybe just at a quieter time of the year so things aren't so crowded for you and your family. Thank you, Benchmark Management

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