Upscale Cabin With Stunning Views

Thanks for the constructive feedback, we hope to have you as our guest again soon!

Erin , Weather conditions in the mountains of North Carolina are unpredictable. Be aware that rain, fog, snow, sleet, and ice are possible. Road conditions may become hazardous before or during your stay. For this reason, a 4-wheel drive vehicle, tire chains and the ability to drive on snow and ice are the only things we can recommend to get to or from the property. A 2-wheel drive vehicle with chains, or a 4-wheel drive vehicle without chains, will not operate as well as 4-wheel drive with chains; especially on steep inclines that are likely. Each property has a contract with a service provider to mitigate the accumulation of snow. Properties are treated on a route (providers' schedule). Service providers are instructed to mitigate after 3 inches of accumulation. We do not commit to achieving the same standard as state-maintained roads. We seek to make driveways passable by a vehicle with 4-wheel drive and chains. Weather conditions dictate whether this is possible given the resources available. The following conditions are required to successfully navigate winter weather situations: 1) accept personal responsibility, 2) prepare for possible conditions, 3) approach circumstances of winter weather with a practical attitude that acknowledges the limited nature of the property managers commitment, and that responsibility for safety and consequences for actions belong to the operator of the vehicle. This is directly from the terms and conditions of the rental that you agreed to when booking the home. They are also listed on our site. When we did did not respond in a manner that you wanted you then added "clean" issues. You were also advised when you made the reservation you would have seen what we provide for each home. The same Terms and Conditions that cover the winter driving conditions also clearly state that we provide starter amounts of sundries. Again it appears that the terms were not read when booking or were ignored.