6/10 Okay
Cindy R.
15 April 2025
Good location but filled with unwelcome surprises
We were looking forward to our stay here. We were excited about doing laundry that the site lists as an amenities. A few days before we arrived we received this from the owner:We want to inform you that we offer a premium package for an additional 55 that includes a range of amenities to enhance your stay with us. These amenities are designed to give you more convenience and comfort during your stay.One of the features of our premium package is access to our laundry and dryer facilities. Please note that our cleaning staff use these facilities from 11:00 AM to 3:00 PM, but they are available for guests to use after 4:00 PM. We provide all necessary supplies, so you won't have to worry about bringing or purchasing them.In addition to laundry facilities, our premium package also includes unlimited essential supplies such as toilet paper, paper towels, hand soap, shampoo, and conditioner. These items are provided to ensure that you have everything you need during your stay, without having to worry about running out of supplies.Finally, our premium package includes beach essentials such as beach chairs. Our first night we moved the couch to make it into a bed only to find old used napkins, dust bunnies and dirt. (We took pictures but VRBO won't allow us to post them.) We contacted the owner but only got an automated reply asking for feedback. Apparently messages aren't read. This being said, the location is great. Close to beaches & bus stop to take you to Old San Juan.
Cindy R.
Stayed 3 nights in Apr 2025