6/10 Okay
Lisa C.
28 February 2024
Liked: Location, listing accuracy
Disliked: Check-in, communication
Didn’t ruin my trip
The property itself was in great location room was as described and booking through vrbo no problem. Had a couple of questions before booking response from the host was quick, but after booking we were supposed to receive information as far as checking in from host , received nothing. Called Vrbo to confirm reservation they confirmed. Was supposed to receive room number and key code the day of arrival but nothing from the host. Was sitting at the property not knowing what room and no key code, called 3 contact numbers for host but no response. Finally called vrbo after almost refunding or money and 2 attempts for vrbo contacting the host we finally got in the room. Room had a couple of issues such as pet hair on the sofa, candy wrappers on night stand and on the bathroom floor, the shower is for short people it hits you about mid torso . The host did refund us a $100.00 dollars for our inconvenience at check in. The room need some sort of welcome packet letting guests know what to do with towels, bedding, and trash upon checking out. There were no trash bags except for the on in the can in the bathroom, and kitchen area. I would stay at this property again just not with this host again.
Lisa C.
Stayed 4 nights in Feb 2024