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Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown

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9202780538
4535730254
0031420704
1767580421
3107270597

Reviews

6.8 out of 10
2 bedrooms2 bathroomsSleeps 673.4 sq m

Popular amenities

  • Heated pool
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning
  • Free Wi-Fi

Explore the area

View map
Gatlinburg, TN
  • Place, Historic Ogle Log Cabin
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

2nd Bedroom

1 Queen Bed

Master Bedroom

1 King Bed

2 bathrooms

2nd Bathroom

Master Bathroom

Spaces

Kitchen
Kitchenette

About this property

Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown

Gatlinburg. We have free wireless internet. There is an outdoor seasonal pool and hot tub for your enjoyment and relaxation after a day of visiting the area. Our location is conveniently within walking distance of Ripley's Aquarium of the Smokies. This unit features two bedrooms, one with a king bed and the other with a queen bed. It also has a queen-size sofa bed in the living room. The kitchenette consists of a full-size refrigerator, microwave, Coffee Maker, stove, and oven.

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  • Kitchen
  • Washing machine
  • Air-conditioning
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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property

About the area

Gatlinburg

Downtown Gatlinburg, a neighbourhood in Gatlinburg, is home to this condo. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed.
Map
Gatlinburg, TN

What's nearby

  • Historic Ogle Log Cabin - 5 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 8 min walk - 0.7 km
  • Gatlinburg SkyPark - 15 min walk - 1.3 km
  • Gatlinburg Convention Center - 16 min walk - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬5 min drive
  • ‪Subway - ‬11 min walk
  • ‪Tennessee Cider Company - ‬12 min walk
  • ‪Ole Red - ‬7 min walk
  • ‪Pancake Pantry - ‬13 min walk

Frequently asked questions

Is Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown?

As of 12 April 2026, prices found for a 1-night stay for 2 adults at Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown on 2 August 2026 start from NZ$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown?

On-site parking is available at the property.

What time is check-in at Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown?

Check-in begins at 3:00 PM.

What time is check-out at Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown?

Checkout is at 11:00 AM.

Where is Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown located?

Located in Downtown Gatlinburg, this condo building is within a 15-minute walk of Historic Ogle Log Cabin, Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Gatlinburg Convention Center are also within 1 mile (2 km).

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 12 out of 36 reviews
Rating 8 - Good. 3 out of 36 reviews
Rating 6 - Okay. 11 out of 36 reviews
Rating 4 - Poor. 5 out of 36 reviews
Rating 2 - Terrible. 5 out of 36 reviews

6.8/10

Cleanliness

10/10

Check-in

6.4/10

Communication

9.8/10

Location

7.0/10

Listing accuracy

Reviews

Verified

8/10 Good

Gregory G.

Liked: Cleanliness, check-in, location, listing accuracy
Rooms were clean but dated and new mattresses are needed, furniture smelled musky. The view was cool looking over the 'Burg's downtown at night and my granddaughter thought finding bear paw prints on the car windows was awesome.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Carter J.

Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
The location and the property itself was actually very nice and a great location we would stay at the same location again. However the host never once responded to my messages, the living room lamp and was, me of the bedroom lamps didn’t have the turn off knob (you had to plug and unplug it to even have a light in the room) and the main ac unit had mold in it and one of the rooms had mild on the ac unit as well. Kind of disappointing and very disgusting. Definitely not worth the money we paid considering there was mold throughout the condo.
Mold growing in the main ac unit in the living room.
Mold in the room ac unit
Another picture of the room unit
No knob to turn the lamp on and off (had to be unplugged and plugged up everytime)
Stayed 2 nights in Oct 2025
From a partner site

10/10 Excellent

Sheila F.

Cozy condo

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the location. We were on the second floor but we had a view of all of Gatlinburg and the town was beautifully light in Christmas lights. The condo was clean and well supplied. The decor makes the condo feel cozy and comfortable. I will rent #201 again.
From a partner site

6/10 Okay

Charles S.

Our Time in 402

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was our second stay in this room which is our favorite when we come to the Smokies. Another time we stayed in 408 but the view was bad. It’s been over 3 years since we last stayed here however, we found that some things had fallen into neglect (see list). The space itself is wonderful and quiet and the view is great from our balcony! Some of these things on our list could be fixed by making a trip to Walmart.1. No A/C blowing out of master bedroom vent. No air is diverted into the room from LV A/C. A piece of the A/C is sitting behind the unit. Owner should put in a stand alone A/C unit. Beds were nice and check-in procedure was good. We liked the new combination locks on the door.2. Both lamps do not work in master bedroom. Only light is in the bath area.3. Divert condensation from A/C on balcony. My wife almost slipped! The water puddles greatly. 4. Mat needed outside back door to wipe feet due to A/C condensation 5. Condo can sleep 6, but only enough forks, plates, etc for use by 46. No ice trays available 7. No Cutting board8. No Pot holders9. No balcony table or chairs (these were here our last visit).10. No salt &c pepper in kitchen 11. Toilet in master bedroom was very low. (Bad for those with bad knees)12. TP holder was broken and inaccessible. It really should be the tub side of the toilet and not by the water heater.13. No broom/dust pan14. Master bedroom window was dirty15. More TP and bath soap would be welcomed. We had 3 in our party.16. More trash bags for the kitchen and baths would be welcomed.
From a partner site

10/10 Excellent

Douglas S.

great place to stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: fantastic! everything close by. Rooms clean. Checkin easy
From a partner site

2/10 Terrible

Sai Deepak G.

The condo was okay just for 2 nights

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This is an age-old condo that doesn't have light fixtures installed to wall switches nor has an AC unit in the master bedroom. We were only provided with a standing shaded light in each room, no fan, and an AC vent redirection tool that we figured it out on our own to get AC flowing into one of the bedrooms. Speaking of bedrooms, beds were very squeaky and uncomfortable. We just dozed off as we were tired from our hike, but light sleepers like my wife can't sleep due to the heavy sounds of springs in the mattress. I was told to reach the office to get parking permit, but when I went there nobody was answering the door. I tried calling them multiple times on Day 2 but they went unanswered. To avoid unnecessary towing I parked my vehicle in a nearby public overnight parking lot a d had to walk a quarter mile in the night.
Stayed 2 nights in Jul 2022
From a partner site

10/10 Excellent

Jeffrey K.

Clean, comfortable stay.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We needed a room for one night for a family of 6 at the end of our trip. Unit was reasonably priced, clean, and comfortable. Enjoyed the balcony area overlooking the pool and city. Unit has 2 rooms. Each with their own bathroom, and a sleep sofa.
From a partner site

2/10 Terrible

Tonya S.

Awful place to stay!

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: When we booked we informed the agent we needed a handicap room as my father in law is in a wheelchair..they put us on the 4th floor he couldn’t get into the bathroom or the shower for that matter. Couch bed didn’t pull out (they did fix after hours of waiting) The lady who answers the phone because there is NO ONE at the property .. was very rude! We paid a lot of money to stay and they treated us like trash! How do you not have handicapped accessible rooms?
From a partner site

10/10 Excellent

Amanda L.

Great place for my birthday

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a amazing time and very spacious
From a partner site

4/10 Poor

Laura R.

Not Worth the Money

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The chateau 402 was ran down. It took multiple flushes to get poo down. The bathrub was standing with water in it. The first time the water was turned on it was orange. The couch bed was bent and uncomfortable. It was clean though. The cable was ran along the wall. There was a ragged kitchen chair on back patio. It costed us the same amount as one stay at with Wilderness ok in a room for 8 on Wyndham side. The walkway to room, elevator and landscaping was ran down.
Verified

6/10 Okay

Rebecca T.

Liked: Check-in, communication, location

Downtown view excellent, condo so-so

Location is great and view of downtown was wonderful. The condo, however, was very lacking. It was clean and the staff was wonderful and very helpful. This condo is badly in need of updating. The living room furniture was not comfortable at all. Had only one working light in the queen bedroom. There was only one chair on the balcony. No knob on the closet. It reminded me of a college dorm room that had been well used. The saving feature of this condo is the view of downtown. We were able to watch the ball drop and all the fireworks on New Year's Eve from our balcony. The staff was excellent, the condo not so much.
Stayed 3 nights in Dec 2021
From a partner site

10/10 Excellent

Michelle S.

Great Location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location. Very friendly staff when booking. Condo was nice. Couch needs to be updated, very uncomfortable. Chairs on the balcony would have been nice to be able to sit out and look at the scenery.
From a partner site

2/10 Terrible

chrystie s.

Room 402

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Well if you dont need to use many outlets or have someone sleep on the sofa bed you would mind this room. Only some of the wall plugs worked and the sofa bed you fall through not at all able to sleep on. Elevator broke and you cant get in touch with anyone there onsite for anything if you need help. NOBODY AROUND!!
From a partner site

8/10 Good

Mike B.

Chateau 402, Halloween Weekend 2021

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was clean and maintained, but parking was a bit aggravating. Parking pass is required for all guests, and is in the room when you check in. I wasn't readily notified, and ended up calling the caretakers for this info in fear of being towed. The room was very clean and nice, and basic cookware was available. The fireplace did not work as stated, but I didn't bother pursuing it. The shower valve was also failing, but still worked but not a deal breaker, either. The view was very nice and rooms were quiet. Satellite television included, and drink machine and attraction information pamphlets on floor 1. Elevator was very helpful and clean. We were satisfied with the pricing for what we received.
From a partner site

2/10 Terrible

Steven M.

Never again

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I would never book there again. My car was hit in parking lot left message with complex still never called back. Was told by a lady there it was a cleaning lady with gray suv. Under investigation with police. They have cameras never Condo fireplace doesn’t work. Heat didn’t work that good couch is falling thru when you set on it. We did have hot water. Vents in ceiling dirty
Stayed 2 nights in Nov 2021
From a partner site

4/10 Poor

Kenneth G.

Needs work

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: There were many things that need work, bathroom locks, door lock, no shades on patio door, sofa bed in disrepair, few kitchen supplies.
From a partner site

10/10 Excellent

Eric R.

Long Weekend in Gatlinburg

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice and clean. Great location. Within walking distance to all of downtown.
From a partner site

10/10 Excellent

Deanna B.

Review

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved it
From a partner site

10/10 Excellent

A guest from Morganton, NOTAVAIL

BIRTHDAY weekend for my son

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The apartment rental was perfect and conveniently located walking distance to the main strip. Handicap accessible, large enough to move around,w individual balconies. Great stay for my son and friends.
From a partner site

6/10 Okay

Alissa A.

Review

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room itself was nice however the ac unit was not working right and the bedroom stayed incredibly hot
From a partner site

8/10 Good

A guest from Columbus, IN

Amazing

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Rental condo was spotless friendly staff and guest. All over great experience
Verified

4/10 Poor

Charlotte C.

Liked: Cleanliness, check-in, communication, location

Not what I expected

Our Condo was supposed to be bedding for 6 but the couch was totally horrible and so no one could sleep there, the chair in the living room was broken down and miserable. The king size bed was so bad that we had to put covers to prop up the head area so we didn’t have to lay downhill. The dishwasher wouldn’t shut and had water in the bottom that smelled soured. The refrigerator wasn’t cool enough to keep our drinks very cold. Knob on closet was broken and pulled off every time I tried to open it. 1 coffee cup for 4 adults and 4 plates for 6 people..I mean really! Plus the hot tub was lukewarm and the elevator didn’t work when we were leaving so had to carry everything down 4 flights of stairs! Such a disappointment.. and to top it all off the bear cabin was a condo not a cabin. 1 good thing I can say is the location was great for the kids to go walking to downtown Gatlinburg.
Stayed 3 nights in Jun 2021
Verified

4/10 Poor

Josh M.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

Floors was dirty light was out couldn’t get anyone to help with anything an

Floors was dirty like hadn’t been swept or mop in weeks I let my grandson down for min when we got there an had to change his clothes cause he was dirty an clothes was black from all dirt on top of the lamp all was blown light bulbs balcony light didn’t work overall was poor an bad experience an I will never stay at gatlinburg chateau again an this was just little trip too plan for the big one in month so just lost my bussiness an if I don’t get some kinda discount or refund of some kind I will be done with vrbo to
Stayed 2 nights in Jun 2021
From a partner site

6/10 Okay

Caitlyn R.

Room 402

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a perfect view of the fireworks. The room could definitely be updated. It had a kitchen but hardly any cookware. Also it is all tile which is great but there was no broom provided to keep it tidy during our stay. That was a hassle.
From a partner site

6/10 Okay

402 stay Mar 22-23

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Great location to Downtown - room is dated - parking near condo entrance on hill is tight and challenging - not necessarily handicap accessible - office personnel was very pleasant. I realize I should have asked prior to arrival as a room on a lower floor near parking area was not available at the time. Again, the location is great and we made it all work.

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